Utility Billing Clerk​/Deputy Clerk

The City of Lodi is seeking candidates for a Utility Billing Clerk/Deputy Clerk position. This is a full-time, non-exempt position with benefits and authorized hiring range of $25.48 - $32.38 per hour (commensurate with experience and qualifications). The Utility Billing Clerk/Deputy Clerk reports to the City Administrator and assists the Utility Billing Specialist/Deputy Treasurer with utility billing, record maintenance, and customer collections.

This position also assists the City Clerk with records management, meeting agendas and minutes, elections, licensing, reception of customers and citizens, and general office functions.

The City of Lodi offers a generous benefits package to eligible employees. Eligible employees will contribute to the State of Wisconsin Retirement System (WRS) and be offered to participate in Wisconsin Department of Employee Trust Funds including Group Health Insurance (with/without dental);
Life Insurance;
Income Continuation Insurance; and Deferred Compensation benefits. Additionally, the City offers vacation time, sick leave, holiday pay, and paid parental leave.

The statements included in the Position Description reflect, in general, the duties and responsibility of this position and are not to be interpreted as being all-inclusive.

Under the supervision of the City Administrator, this position assists with utility billing, record maintenance, and customer collections. This position also assists with records management, meeting agendas and minutes, elections, licensing, reception of customers and citizens, and general office functions.

• Maintain utility customer account records.
• Assist the Utility Billing Specialist/Deputy Treasurer to generate, process, verify for accuracy, and mail utility customer bills.
• Receive and enter utility and city payments.
• Process credit card files
• Assist with the disconnect process
• Process move-in/move-out requests
• Review billing data collection reports and resolve errors.
• Dispatch service orders for field staff.
• Assist with tracking installed, exchanged, and removed meters, and verify updates to the billing system.
• Generate reports for field staff.
• Perform utility-related duties in absence of Utility Billing Specialist/Deputy Treasurer
• Greet the public, answer city and utility phone lines. Respond to inquiries or direct to the appropriate parties as applicable.
• Respond to citizen, staff, and elected official inquiries.
• Process incoming and outgoing mail.
• Maintain city and utility records in compliance with the municipal retention schedule and respond to public records requests.
• Draft, obtain signatures, and maintain records of contracts, agreements, ordinances, resolutions, proclamations, etc. Prepare agendas, attend, and prepare minutes of meetings. Schedule meetings as required.
• Assist City Clerk with election administration.
• Assist City Clerk with administering licenses, permits, etc.
• Assist City Clerk with processing and maintaining building permits.
• Assist with management of reservations of meeting rooms and parks.
• Collect tax payments.
• Issue dog licenses.
• Assist City Clerk and Mayor with appointments to various, Boards, Commissions, and Committees.
• Maintain directory of appointed officials.
• Maintain employee directory
• Assist City Clerk with completion of municipal clerk related reports with the Department of Revenue and other agencies.
• Provide administrative support to the City Administrator and City Clerk.
• Conduct notary duties as needed.
• Other duties as assigned.

• Associate Degree in Accounting, Business Management, Public Administration or related field from an accredited college, and minimum of two years related work experience, preferably as a Deputy Clerk in a municipality and/or a Utility…