Administrative Assistant

Now Hiring:
Administrative Assistant

Black River Area Chamber of Commerce & Tourism Center

Black River Falls, Wisconsin

Part-Time | Approximately 30 Hours per Week

The Black River Area Chamber of Commerce & Tourism Center is seeking an organized, dependable, and community-minded Administrative Assistant to join our team.

This is a dynamic position for someone who enjoys working with people, managing a variety of responsibilities, and supporting local businesses, visitors, community organizations, and events.

No two days at the Chamber are exactly the same! The Administrative Assistant plays an important role in keeping daily operations running smoothly while providing excellent service to Chamber members, visitors, and the public.

Responsibilities may include:

• Provide administrative and clerical support for daily Chamber operations.
• Answer phones, respond to general inquiries, greet visitors, and assist individuals visiting the Chamber and Tourism Center.
• Prepare and maintain correspondence, mailings, documents, reports, spreadsheets, forms, and other office materials.
• Maintain accurate member, business, contact, and organizational information.
• Assist with Chamber Bucks sales, recordkeeping, and related administrative duties.
• Maintain organized digital and physical files and records.
• Handle Chamber and member information professionally and maintain confidentiality when appropriate.

• Assist Chamber members with questions, resources, programs, and general membership needs.
• Provide information about Black River Falls, Jackson County, local businesses, attractions, events, recreation, lodging, dining, and other visitor services.
• Support efforts to promote local businesses, tourism, and community resources.
• Communicate and collaborate with Chamber members, businesses, visitors, community organizations, and local partners.

• Assist with maintaining the Chamber's website and updating online information as assigned.
• Create, edit, schedule, and publish content across multiple social media platforms.
• Assist with promoting Chamber members, local events, tourism opportunities, programs, and community information.
• Create basic graphics, promotional materials, digital content, and other communications.
• Help ensure online business listings, event information, tourism resources, and community information remain accurate and up to date.
• Assist with newsletters, announcements, press releases, member communications, and other marketing efforts.

• Support Chamber events, ribbon cuttings, meetings, tourism activities, community programs, and special projects.
• Assist with event preparation, registration, communications, materials, setup, and follow-up.
• Work collaboratively with Chamber staff, volunteers, members, community partners, local governments, and other organizations.
• Perform additional administrative and operational duties as needed.

The ideal candidate will be someone who is:

• Friendly, professional, and comfortable interacting with the public.
• Highly organized with strong attention to detail.
• Dependable and capable of managing multiple priorities.
• Able to work independently while contributing to a small, collaborative team.
• An effective written and verbal communicator.
• Comfortable learning new software, technology, and digital tools.
• Proficient with common office applications, including Microsoft Word, Excel, Outlook, and similar programs.
• Comfortable creating, editing, and managing content across multiple social media platforms.
• Able to communicate professionally with businesses, community leaders, visitors, Chamber members, and the general public.
• Flexible and willing to assist with a variety of projects as organizational needs evolve.
• Interested in supporting local businesses, tourism, economic vitality, and the Black River Falls area.

Experience in one or more of the following areas is beneficial:

• Administrative or office support
• Customer service
• Social media management and content creation
• Marketing or communications
• Website content management
• Event planning or coordination
• Tourism or visitor services
• Chamber of Commerce, nonprofit, membership organization, or community-based work

The Black River Area Chamber of Commerce & Tourism Center works to support local businesses, strengthen the regional economy, promote tourism, provide resources to…