Receptionist, Administrative​/Clerical

Location: Town of Oconomowoc

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.

Overview Be the First Friendly Face of MyPath!

Are you organized, detail-oriented, and passionate about creating a welcoming experience for others? MyPath Support Services is looking for a professional and dependable Receptionist to help keep our office running smoothly and ensure every visitor and caller receives a positive first impression.

MyPath Support Services (MSS) provides centralized support and administrative services that help MyPath’s family of health and human services organizations operate effectively and deliver on their mission of transforming lives.

As our Receptionist, you’ll play an important role in supporting daily operations by welcoming guests, managing incoming calls, coordinating mail and office supplies, and providing administrative assistance to our team. If you enjoy helping others, staying organized, and balancing a variety of responsibilities throughout the day, we’d love to hear from you!

What You’ll DoWelcome and assist visitors:
Greet guests warmly, monitor the front entrance and lobby, and ensure visitors are directed to the appropriate staff members.

Manage incoming calls:
Answer and route phone calls professionally, ensuring callers receive timely and helpful assistance.

Support daily office operations:
Assist with filing, copying, scanning, data entry, document preparation, and other administrative tasks.

Coordinate mail and deliveries:
Receive, sort, and distribute incoming mail and packages, including UPS, Fed Ex, and Certified Mail. Prepare outgoing shipments and ensure time-sensitive correspondence reaches the appropriate departments.

Coordinate local mail delivery:
Travel to the Dousman Post Office and Genesee Lake School as needed to support mail pickup, delivery, and distribution.

Keep shared spaces welcoming:
Maintain an organized front desk, lobby, and breakroom, including light housekeeping, restocking supplies, and assisting with dishwasher duties.

Manage office supplies:
Monitor inventory, order and restock supplies, coordinate with vendors, and oversee postage machine supplies and service needs.

Assist with meetings and office coordination:
Reserve meeting spaces, prepare basic meeting materials, create weekly conference room signage, notify attendees, and support special projects.

Provide basic equipment support:
Monitor copier and printer supplies, address minor issues when appropriate, and coordinate with Information Systems (IS) or vendors when additional support is needed.

Maintain office information:
Keep employee contact lists and phone extensions accurate and up to date.

Contribute to a positive workplace:
Demonstrate professionalism, respect, collaboration, sound judgment, and a commitment to confidentiality and workplace safety.

Other duties may be assigned as needed.

What We’re Looking For High school diploma or equivalent.

One to two years of receptionist, customer service, or administrative support experience preferred.

Valid driver's license and an acceptable driving record.

Familiarity with email, word processing, spreadsheets, and multi-line phone systems, with a willingness to learn additional technology.

Strong attention to detail and organizational skills.

Excellent communication and interpersonal skills, with the ability to interact professionally with visitors, callers, and colleagues.

Ability to exercise sound judgment, make timely decisions, and solve problems effectively.

Dependability, punctuality, and the ability to work independently with minimal supervision.

Ability to manage multiple tasks in a fast-paced, changing office environment.

Commitment to handling sensitive information appropriately and maintaining confidentiality.

Work Environment and

Physical…