Front Desk Associate

Current Employees:
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Position Title:Front Desk Associate

Job Category:University Staff

Employment Type:Regular

Job Profile:Administrative Assistant II

Job Duties:

Looking for a part-time office position that offers a chance tomake a meaningful impact on others with a predictable daytimeschedule?

The Counseling & Testing Center (CTC) at the University of Wisconsin-La Crosse seeks applications for an Administrative Assistant II. Under direct supervision of the Assistant Director,this position provides a wide variety of assistance to the CTC ingeneral administrative functions, encompassing administrative,office,clerical,computer, and testing support. This position serves as the primary point of contact for students, faculty andstaff who contact the CTC, and as such, assists in the coordinationfront desk activities.

This is a 50% FTE University Staff position (20 hours per week) with a 12-month appointment.

The typical work schedule for this position is mid-morning tomid-afternoon, Monday through Friday. Scheduled hours may vary(depending on office needs and employee availability) and will be negotiated with the successful candidate upon hire but will not include evenings or weekends. Hours could increase based on departmental funding.

The starting salary is $18.00 per hour.

The successful applicant will embody a reliable and compassionatepresence at the CTC. This includes a commitment tomulticulturalism, diversity and inclusive excellence, and anability to work with students and colleagues from diverse backgrounds. Due to professional accreditation standards, current students are prohibited from access to confidential information ordoing client scheduling; therefore, current UWL or Western Technical College students are not eligible for this position.

The review of applications starts on October 13, 2026. Applications received on or before October 13th are prioritized and review will continue until the position(s) is/arefilled. Initial interviews will be conducted virtually, with shortlisted candidates invited to campus.

UW-La Crosse does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If youhave questions regarding this, please contact Human Resources at.

• Greet and Register clients for testing.
• Provide information as requested by students and community members regarding the Computer-Based Testing programs.

• Manage inventory and the purchasing of office supplies(including business cards, name plates, name tags, etc.).
• Coordinate billing of specific fee-based services to students.
  
  Process invoice, payment, and record revenue.

• Maintain absolute confidentiality in accordance with American Psychological Association guidelines, Wisconsin State Statutes, andIACS accreditation standards.
• Serve as the primary reception administrator – greet students,answer questions, schedule appointments, answer calls and helpregister clients for services, including testing services.
• Manage staff schedules on the electronic medical records systemand maintain and update calendar for the Assistant Director.
• Produce correspondence on behalf of the CTC.
• Arrange meetings as requested by Assistant Director, Director,Office Manager, and clinical staff.
• Develop and maintain confidential client files and acquiredocumentation in accordance with state statutes and University of Wisconsin System policy.
• M…