Account Manager

Your Job

Phillips Medisize is seeking an Account Manager to support our team. The role will support the 4 Specialty Commercial facilities in North America with a focus on US based accounts. This individual is responsible for building and maintaining long-term relationships with key specialty commercial customers. The account manager will collaborate with internal teams to enhance the customer relationship management process.

This role is remote eligible with preference to be located within the Midwest (Wisconsin), other locations may be considered for the right candidate.

Phillips Medisize, a Molex Company is an end-to-end provider of innovation, development, and manufacturing solutions to the pharmaceutical, diagnostics, medical device and specialty commercial industries. This role is within the Specialty Commercial Business Unit (SCBU) and focuses on the consumer, automotive and defense markets.

• Function as the point of contact for commercial customers, lead the customer relationship, and build long-term partnerships through active customer engagement
• Develop and implement account plans with SCBU leaders to ensure alignment with business and customer goals
• Collaborate with cross-functional teams to enhance customer service and delivery, manage project scope, and propose additional services as needed
• Oversee commercial pricing strategies, ensure compliance with contracts and agreements, and engage in negotiations and renewals
• Conduct regular business account reviews with customers to assess performance, align on goals, and identify strategies, technologies, and opportunities for growth and improvement
• Partner with business development managers on new business opportunities by supporting proposal generation and managing agreements to meet both customer needs and organizational goals

• Bachelor's degree and 3 + years of customer account management experience OR 5+ years of account management experience
• Experience working cross functionally in an organization to support customer needs delivering value-driven and successful outcomes
• Experience managing time, setting clear priorities, and consistently delivering strong results in a fast-paced environment

• Knowledge of product development, contract manufacturing and associated processes
• Experience navigating customer relationships and proven ability to handle difficult conversations
• Track record in development, implementation, and achievement of customer account plans
• Experience managing commercial contract and pricing negotiations

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.

If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

In order to comply with U.S. export control laws and regulations, this position requires applicants to either provide proof of U.S. citizenship or lawful permanent resident status or be eligible to receive an export authorization (a license) under the International Traffic in Arms Regulations and/or the Export Administration Regulations. This role is not eligible for VISA Sponsorship.

For this role, we anticipate paying $90,000 - $120,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Phillips Medisize, a Molex company, collaborates with industry leaders to design and manufacture drug delivery systems, medical devices and diagnostic tools that save and improve the quality of life for millions of patients annually. With our dedicated team of 6,000+ employees in 29…