Project Support Specialist

Benefits:

• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Since 1988, Adams, Inc. has been a family-owned company serving customers throughout Wisconsin and Northern Illinois. We specialize in electrical, generator, HVAC, plumbing, solar, and smart home solutions.

Our success is built on our core values of Integrity, People, Partnership, Attitude, and Excellence. We work hard, support one another, and believe in maintaining a positive work-life balance while delivering exceptional service to our customers.

The Project Support Specialist serves a critical role within our Home Services Division by helping coordinate residential generator installation projects as well as some residential service projects from sale to completion.

This position is responsible for scheduling installations, obtaining permits, coordinating inspections, communicating with homeowners, managing project documentation, and supporting our field teams to ensure projects are completed efficiently and on time.

Though this position is physically located in Hazelhurst, WI, you will assist with project support for any Adams, Inc. location (not limited to Hazelhurst, WI).

• Schedule residential generator installations and related project activities
• Coordinate installation dates with homeowners, field personnel, subcontractors, and vendors
• Monitor project timelines and proactively communicate updates
• Ensure projects are prepared and ready before installation begins

• Obtain all required municipal, county, and state permits
• Coordinate permit applications and permit fee processing
• Schedule and track inspections with local authorities
• Ensure permit and inspection requirements are completed on time

• Serve as a primary point of contact for homeowners throughout the project lifecycle
• Answer questions and provide project status updates
• Deliver a professional and exceptional customer experience
• Coordinate scheduling changes and communicate project expectations

• Create and manage projects in Service Titan
• Maintain accurate project records and documentation
• Upload permits, photos, contracts, inspection documentation, and other project-related files
• Monitor project statuses and ensure information remains up to date

• Coordinate utility-related activities when required
• Submit Diggers Hotline requests as needed
• Coordinate inspections and utility requirements related to generator installations
• Communicate important project milestones to internal teams

• High school diploma or equivalent
• Valid driver's license
• Proficiency with Microsoft Office, Outlook, and general computer systems
• Strong organizational and time-management skills
• Excellent customer service and communication skills
• Ability to manage multiple projects and priorities simultaneously

• Experience in project coordination, scheduling, administrative support, customer service, or construction administration
• Experience working with permits, inspections, or municipal processes
• Experience with Service Titan or similar operations software
• Familiarity with residential construction, electrical, HVAC, plumbing, or generator installation projects

Pay Range: $18.00 - $22.00 per hour

Compensation is based on experience, qualifications, and demonstrated capabilities.

Adams, Inc. proudly offers:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with Employer Match
• Paid Time Off (PTO)
• Paid Holidays
• Professional Development Opportunities

• Primarily Monday…