Federal Health Insurance Marketplace Specialist

DFC is seeking a professional with demonstrated experience in operations or policy of the Federal Health Insurance Marketplace to join a support contract in the federal healthcare consulting industry. The team is seeking a driven, inquisitive individual with excellent critical thinking skills and high attention to detail, enjoys working in a fast-paced and regularly changing environment, and can effectively manage competing priorities.

Candidates must bring demonstrated experience supporting the Centers for Medicare & Medicaid Services (CMS) in the operations, policy, or strategy of the Federal Health Insurance Marketplace
. Candidates with experience supporting State-based Marketplaces (SBMs) will also be considered.

As a company founded by service-disabled Veterans, we at DFC are driven by a duty to serve our clients, our employees, and our community. We are committed to helping organizations achieve their goals by cultivating a team of talented professionals that delivers exceptional service, creative insights, and high-quality results.

• Work on a project team and provide subject matter expertise to support the implementation of complex federal health policy and functional design improvements (note: this role does not include policy analysis or writing).
• Review federal policy, standards, and legislation to understand requirements for coverage and financial assistance on the Marketplace.
• Evaluate and analyze the impact of new or revised changes to legislation before the Congress pertaining to any CMS program.
• Conduct analysis of policy issues and topics by researching background information, the origin of laws, and the intended impact in order to provide effective support to CMS staff.
• Translate complex concepts and policy into plain-language technical assistance and business operation documentation for internal and external stakeholders.
• Provide technical assistance, consistent with program expertise and experience, to other Federal agencies staff, State agencies and private sector organizations.
• Facilitate meetings, review meeting materials including agendas, notes, briefing materials, and action items.
• Coordinates program assignments with internal and external stakeholders as required to diagnose problems and develop viable courses of action.
• Support continuous process improvement efforts across the program to enhance efficiency.
• Apply qualitative and quantitative methods for assessing the efficiency and effectiveness of a health care program.
• Respond to inquiries regarding program oversight activities and engage with internal and external stakeholders.
• Engage and communicate with external stakeholders both verbally and in writing.
• Draft briefings, reports, and other deliverables.
• Conduct quality assurance activities.

• 2+ years experience supporting the Federally-facilitated Exchange, a State-based Exchange, an insurance carrier, or similar organization supporting the individual market.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to exercise strong attention to detail, as well as problem-solving and organizational skills.
• Strong analytical skills and ability to work with a team throughout the system development life cycle.
• Ability to produce consistent, insightful, high-quality work against tight deadlines.
• Ability to communicate insight and recommendations in oral presentations or written documents.
• Self-directed; ability to work on tasks requiring analysis, writing, and planning activities with limited guidance or oversight.
• Ability to work collaboratively as a member of a team, contributing positively to team operations and working relationships.
• Proficiency in the Microsoft Office suite.
• Experience…