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Bilingual Member Experience Advocate

Job in Waxdale, Racine County, Wisconsin, USA
Listing for: Educators Credit Union
Full Time position
Listed on 2025-12-12
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Language/Bilingual
    Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Waxdale

A financial institution is seeking a Bilingual Member Response Specialist for exceptional member service through phone and electronic communications. Responsibilities include assisting members with inquiries, maintaining accurate records, and educating them on additional services. Candidates should have a high school education or GED, fluency in required languages, and strong interpersonal skills. This role requires the ability to manage a high volume of calls while providing a positive member experience.
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