Customer Service Representative - State Farm Agent Team Member
Listed on 2026-10-14
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service, Customer Success Management
Customer Service Representative - State Farm Agent Team Member
Full Time in Austin, TX
- 401(k) matching
- Bonus based on performance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with people and helping people? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm Insurance and financial service products. Our team members receive 401k, health benefits, PTO, as well as annual bonus opportunities.
We also have drinks, snacks, and food available at the office and enjoy team lunches and have team outings frequently.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Provide remarkable customer service, schedule appointments, identify customer needs, and make appropriate recommendations for products and services.
Requirements
- Interest in recommending products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Compensation: $40,000.00 - $60,000.00 per year
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