Universal Representative
Listed on 2026-10-14
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Customer Service/HelpDesk
Bank Customer Service -
Finance & Banking
Bank Customer Service
Level: Entry,
Job Location:
Darrington Branch - Horizon, TX 79928, Position Type:
Full Time, Education Level: High School, Salary Range: $17.77 - $22.21 Hourly, Job Shift: Day, Job Category:
Customer Service, Assists members in an Engagement Center setting or by using virtual technology.
A UER I is responsible for providing exceptional service to our members by identifying and recommending appropriate products and service solutions based on the members financial needs.
A UER I is responsible for a variety of services, including, but not limited to opening accounts, closing accounts, renewing certificate accounts, transactions, and assisting members with financial education.
Responsible for educating members on Credit Union technology.
Effectively role models the Credit Union’s Core Values.
The UER level I is an entry position in training and may progress to a level II.
Job QualificationsEDUCATION/CERTIFICATION:
High School diploma or equivalent.
EXPERIENCE
REQUIRED:
One (1) year financial institution experience or three (3) years of customer service experience for every year of financial institution experience required.
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