Regular Part-time Teller

Part-time Day Hours | Positive Team Culture | Community Impact Join a community-focused bank where your reliability, customer service, and attention to detail make a difference every day.

Security Financial Bank (SFB) is seeking a dependable, customer-focused Part-Time Teller to join our Black River Falls Main Street branch. This position has set daytime shifts published weeks in advance to allow for future planning. If you thrive in customer service roles and are interested in a steady, rewarding role that fits with your schedule while you build skills for the future, this may be the role for you.

Why Join Us:

At SFB, we don’t just talk about relationship banking — we live it. As a Teller, you’ll be the friendly face of our community bank, helping customers with everyday banking needs while gaining valuable financial skills.

When you join SFB, you become part of a team that offers:

Saturday shift pay differential
401k percentage match

Paid time offPaid holidays

Paid volunteer time offA supportive, inclusive culture that recognizes your contributions

Paid training and professional development opportunities

Tuition support for finance/banking courses and certifications& more!

Position Summary:

As a Teller, you will be a key point of contact for our customers. You will process financial transactions accurately, provide helpful and professional service, safeguard customer information, and help create a positive branch experience. Previous banking experience is not required - we will provide training for the right person who brings reliability, a service mindset, and a willingness to learn.

Your responsibilities will include:

Assisting customers with deposits, withdrawals, and other routine transactions

Verifying checks, endorsements, and proper identification

Balancing your cash drawer daily and assisting with branch balancing tasks

Answering customer inquiries in person and by phone, while maintaining confidentiality

Referring customers to other SFB team members for specialized services

Supporting branch operations and ensuring compliance with regulations

Schedule:

Full 8-hour shifts on Mondays and Fridays.

One to two additional 8-hour shifts on Tuesday, Wednesday, and/or Thursday, as scheduled.

Rotating Saturday mornings from 8:00 a.m.–12:00 p.m.Saturday shifts include an additional $5.00 per hour premium.

ROLE

QUALIFICATIONS:

Education High School Diploma or equivalent.

Experience Previous cash handling or sales experience preferred.

Previous customer service experience preferred.

Other

Skills and Abilities

Excellent customer service skills and the ability to work effectively and non-defensively with customers and staff members in order to provide superior customer service.

Ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud.

Excellent listening, verbal communication and phone etiquette skills.

Must be customer service driven with a high level of interpersonal skills to handle sensitive and confidential situations.

Knowledge of bank products and services.

Knowledge of various federal regulations including Bank Secrecy Act, Right to Financial Privacy Act and Regulation

E.Possess the ability and strong desire to develop the “team” within the Bank.

Proficient computer skills including experience with Windows based applications (ability to navigate within multiple screens).Ability to operate a variety of office equipment, including a multi-line phone system, PCs, printers and scanners.

PERFORMANCE MEASURES:

Thoroughness and timeliness of services provided to internal and external customers.

Effectiveness of communications and development of good working relationships with co-workers and customers.

Takes initiative to…