Sales Support Specialist

Come join our amazing team in Germantown, WI. We are a hands-on team that truly embodies care, working closely with customers to support their unique needs from order start to finish. We are looking for someone who brings that same level of care, communication, and attention to detail to help ensure every order is handled smoothly.

Pay Range:$21.00 - $23.00/ hourly

Location:
Germantown, WI

Schedule:
Monday - Friday, Hybrid

Tuesday–Thursday onsite | Monday & Friday remote

• Enter and update purchase orders, customer information, and vendor data
• Help track customer forecasts, backlogs, and order changes
• Communicate with customers and internal teams about order status, delays, and next steps
• Work with Sales, suppliers, and other teams to help resolve order issues
• Help manage inventory at customer locations and make sure records are accurate
• Follow up on orders to help keep them moving and support a positive customer experience
• Stay organized, pay attention to details, make sound decisions, and learn new processes quickly

• Strong written and verbal communication skills, with the ability to create professional emails and customer-facing documents
• Ability to remain organized and responsive in time-sensitive situations or when priorities shift
• Strong interpersonal skills and the ability to collaborate effectively across teams, roles, and leadership levels
• Effective time management and prioritization skills, with consistent follow-through on commitments
• Two to five years of experience in customer service, sales support, or a related role

Stay Healthy: World-class and affordable insurance plans ensure you and your family stay healthy

Secure Your Future: 401(k) match program where you are vested from day-one

Invest in Your

Education:

Tuition assistance empowers you to further your education and career

Employee Assistance Program (EAP) and other incentives
:
Access to Com Psych, Healthcare Advocate, Working Advantage Discount Program, and more

Enjoy Work-Life-Harmony
:
Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies

Do Significant Good: Company-sponsored donation match 3 for 1, Volunteer Time Off (VTO) to give back to the community, and Employee Resource Groups

Provide Additional Financial Security: Company-funded and voluntary AD&D Life Insurance for you and your loved ones

If you want to learn more about our comprehensive benefits, visit:

At
Master Electronics
, we thrive in a
fast-paced, entrepreneurial environmen
twhere flexibility, professionalism, and a self-starter mindset aren’t just preferred—they’re essential. Headquartered in sunny Phoenix, AZ, we’re a
leading global authorized distributor of electronic components
, and have been proudly family-owned for over 50 years.

What’s our secret? It’s simple:
strong relationships, responsive service, and genuine added value
. These principles have fueled our growth, allowing us to serve
hundreds of thousands of customers
in close partnership with
world-class suppliers
across the globe.

We’re also deeply committed to building a workplace where everyone feels
respected, supported, and empowered to succeed.

Master Electronics is committed to providing equal employment opportunities for all applicants and employees.We do not unlawfully discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, marital status, creed, or any other protected characteristic.

We
provide reasonable accommodations
in compliance with the
ADA
and other applicable laws, and we
strictly prohibit harassment
of any kind.

This commitment applies to every part of our workplace—from recruitment and hiring to promotions, training, compensation, benefits, and even company events.