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Customer Support Specialist, Digital Tools

Job in Town of Middleton, Dane County, Wisconsin, USA
Listing for: Paradigm
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 22000 - 30000 USD Yearly USD 22000.00 30000.00 YEAR
Job Description & How to Apply Below
Location: Town of Middleton

Paradigm in Middleton, WI is seeking a Customer Service Representative to support Digital Tools products for builders and BFS sales staff. You will answer questions via email, chat, and phone and help customers navigate product features.

You will document interactions to identify trends, support reporting, and escalate complex issues when needed. A associate degree or equivalent experience is required, and you must communicate clearly in a fast-paced environment.

Our organisation is growing, and we are hiring a Customer Support Specialist, Digital Tools in Town of Middleton, WI, United States.

Learn more about the Customer Support Specialist, Digital Tools role in the description above.

We appreciate your interest in this position.

Join Paradigm and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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