Parts Specialist
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Location: Town of Jackson
Other Available Locations: N/A
Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success.
Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.
Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.
Basic Job Functions
Basic Job Functions
Date: Nov 3, 2026
Location: Jackson, WI, US, 53037
Company: Nucor
Job Details
Division:
Rytec Corporation
Location: Jackson, WI, United States
Other Available Locations: N/A
Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success.
Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.
Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.
Basic Job Functions
Basic Job Functions
Rytec Corporation is seeking a Parts Specialist I who will be responsible for the accurate and timely processing of customer parts orders to ensure exceptional customer service and operational efficiency. This role reviews, analyzes, and enters purchase order information into SAP, verifying pricing, customer and billing information, shipping instructions, and product line details to ensure orders are processed accurately and completely.
The Parts Specialist I will work closely with customers, dealers, and sales representatives to resolve order discrepancies, provide product and ordering support, and ensure customers receive the correct parts to meet their needs. The position also maintains order-related documentation within Salesforce; processes return material authorizations (RMAs) and will follow up on outstanding customer requests. With the department processing an average of 100 or more purchase orders each day, this role requires strong attention to detail, organization, and communication skills to ensure orders are entered accurately, on time, and delivered to the correct location at the expected price, resulting in a high level of customer satisfaction.
Essential Functions
- Process customer parts orders within SAP in a timely, organized, and highly accurate manner.
- Review and verify purchase order information, including pricing, customer and billing information, shipping instructions, and product line details.
- I interact with customers, sales representatives, and dealers to clarify and resolve order discrepancies to ensure order accuracy.
- Assist customers and dealers in identifying and ordering the correct parts and products.
- Document order-related information and customer interactions in Salesforce and other applicable systems.
- Process and follow up on Return Material Authorizations (RMAs) in a timely manner.
- Maintain accurate records and documentation related to orders, returns, and customer requests.
- Ensure purchase orders are entered accurately and on the date received whenever possible to support on-time fulfillment and customer satisfaction.
- Support a high-volume order environment, processing an average of one hundred (100) or more purchase orders per day.
- Provide exceptional customer service by responding promptly and professionally to customer inquiries and concerns.
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