Front Office

Ready to make a real impact on patients' lives while working alongside a supportive dental team? As our Dental Front Office Coordinator, you'll be the first person patients see and the person they remember. You'll be central to delivering best-in‑class care by putting every patient first, every visit—and you'll have a dedicated team behind you every step of the way.

We're looking for an experienced Front Office Coordinator to work with our collaborative team to improve our patients' dental health and smiles in our state‑of‑the‑art practice. You'll benefit from the support of Imagen Dental Partners, a network of about 130 dentist‑led practices, which means comprehensive training, dedicated Support Center resources, and genuine opportunities to grow your career within a thriving team environment.

Why Grafton?

Grafton gives you small‑town charm without giving up big‑city access. It's on the Milwaukee River in Ozaukee County, about 25 minutes north of downtown Milwaukee. You can enjoy:

• A walkable downtown with local shops, restaurants and community events
• Lime Kiln Park, river trails and the Ozaukee Interurban Trail for biking and walking
• Easy access to Lake Michigan, with Port Washington and historic Cedarburg just minutes away
• Highly regarded schools and a strong, family‑friendly community
• A short commute on I-43 that skips the city traffic

Our 2:00pm finish on Fridays leaves plenty of time to enjoy all of it.

What we’ll offer you:

• Starting pay of $21–$25/hour based on experience, plus bonus opportunities
• 401(k) with company match
• Paid time off and holidays
• Medical, vision, life insurance and disability plans, plus wellness programs
• Benefits and perks for you, your family and even your pets
• Structured onboarding and ongoing training, backed by the Imagen Support Center

Schedule:

You'll be glad to know we work NO WEEKENDS! This is a full-time role at 40 hours/week.

• Monday–Thursday: 7:30am – 5:00pm
• Friday: 6:30am – 2:00pm

As our Front Office Coordinator, you will:

• Greet and welcome every patient as your number one priority
• Build productive, well‑balanced schedules that keep the day running smoothly
• Manage patient documents and records accurately
• Create a positive experience that keeps patients coming back
• Partner with the clinical team and office leadership to achieve shared goals, contributing your expertise to support an environment where every team member's voice matters

Required qualifications:

• A demonstrated track record of meeting and exceeding goals in a patient‑focused environment
• 1+ year of dental office experience
• High school diploma or GED

Preferred qualifications:

• Knowledge of dental office operations
• Technical expertise in dental insurance benefits
• Experience with dental software such as Dentrix, Eaglesoft, Curve or Mac Practice

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.