Designer​/Project Manager Kitchen & Floor Decor

The Kitchen & Floor Decor Project Designer guides customers from initial consultation through final installation, blending design expertise, sales ownership, and project coordination to deliver exceptional outcomes. This role is responsible for designing and selling finishing materials, preparing accurate and complete quotes, coordinating with subcontractors, and ensuring every project is executed with clarity, precision, and care.

The Designer manages the full customer journey — from discovery and design through ordering, staging, installation, and closeout — while maintaining strong communication, organized documentation, and disciplined use of CRM and ERP systems. This position plays a direct role in revenue growth, customer satisfaction, and brand reputation.

Every Team Member at Kitchen and Floor Decor is expected to be an advocate for our customer, delivering a superior customer experience. This position will be working with both our customers and the entire team and will need to have both strong people skills and strong communication skills. There also needs to be a constant desire for innovation and improvement.

This individual models Kitchen and Floor Decor’s stated Core Values with other team members, customers, vendors, community members, or any others within their circle of influence:

We work with Integrity: We do the right thing, not the easy thing, to serve both our customers and team well.

We serve with Kindness
:
We engage our customers and our team with warmth and appreciation.

We can Adapt and Own It: We can adjust to any situation with a positive attitude while owning the solution and solving the problem.

We are Attentive: We pay attention to the process and details of the project.

• Strong understanding of flooring, cabinets, kitchen, bath, and interior finishing materials.
• Ability to design functional and aesthetically cohesive solutions aligned with client goals, budget, and timeline.
• Proficiency with CAD software for cabinet layouts and 3D renderings.
• Knowledge of cabinetry, flooring, tile, countertops, and installation processes.
• Experience preparing detailed, accurate quotes and scope-of-work documentation.
• Comfort using CRM and ERP systems to manage opportunities, open orders, change orders, and project status.
• Ability to coordinate subcontractors and manage project milestones.
• Strong sales aptitude with confidence in presenting pricing, options, and design recommendations.
• Highly organized with the ability to manage multiple active projects simultaneously.
• Clear, professional communicator capable of building trust and long-term client relationships.

• Experience in interior design, kitchen & bath design, construction, or finishing material sales preferred.
• Experience in a project-based sales environment is strongly preferred.
• Demonstrated ability to manage customer relationships from consultation through installation.
• Experience working with installers or subcontractors is a plus.
• Interior design degree not required; practical experience and results are valued.

The Project Designer is detail-oriented, organized, and capable of managing multiple quotes and active projects without sacrificing accuracy or customer experience. This individual demonstrates strong decision-making ability, understanding both the aesthetic and financial impact of selections and scope adjustments. They are sales-driven yet service-minded, balancing revenue generation with integrity and transparency. The ideal candidate is systems-oriented, disciplined in documentation and follow-through, and proactive in identifying and resolving ordering, delivery, fabrication, or installation challenges.

They take ownership of both project outcomes and client…