TELL Instructor Onboarding & Training Coordinator

SUMMARY Own the process of recruiting and preparing TELL Network instructors to teach confidently and consistently while assisting with student and class administration as needed. This position takes prospective instructors from initial interest through screening, approval handoff, onboarding, training, technical readiness, and ongoing support. The position also supports communication and administrative workflow between students and instructors to help classes operate efficiently.

This role maintains instructor-facing content and digital resources by updating training presentations, instructional materials, and selected website content as program needs evolve while supporting student operations. The result is a dependable pool of trained instructors and well-supported students progressing through the TELL program toward church planting.

ESSENTIAL DUTIES AND RESPONSIBILITIES Instructor Recruitment and Onboarding Recruit prospective TELL Network English instructors through approved campaigns, ministry networks, referrals, and follow-up activities.

Serve as the primary contact for prospective and newly approved instructors throughout recruitment and onboarding.

Conduct initial screening and route candidates through the established approval process; clearly document who has been approved to proceed.

Guide approved instructors through a consistent onboarding process covering the TELL Network program, student path, LIVE Class expectations, instructor responsibilities, and communication standards.

Maintain an onboarding checklist and track each instructor from initial interest through ready-to-teach status.

Confirm when an instructor has completed readiness requirements and communicate that status promptly to the Student Operations & Scheduling Coordinator.

Training and Teaching Readiness Train instructors in Zoom, class-flow expectations, Whats App communication, attendance procedures, student follow-up, safeguarding of student information, and other tools or processes used in LIVE Classes.

Maintain and improve instructor training materials, quick-reference guides, checklists, FAQs, and other support resources.

Update instructor-facing PowerPoint presentations and other digital teaching resources to reflect approved curriculum, process, and program changes.

Make routine content updates to TELL Network website pages related to instructor resources, training, events, and other assigned program information; coordinate platform, design, integration, or significant website changes with the Digital Marketing & Technology Manager; and monitor and respond to instructor-related TELL Network email inquiries.

Help instructors understand how each class fits into the larger TELL Network student path and how their teaching and communication support student momentum.

Communicate approved process changes and updated expectations to active instructors.

Maintain clear readiness standards and identify additional preparation required before an instructor is listed as ready for assignment.

Ongoing Instructor/Student Support Provide ongoing support to active instructors regarding class expectations, student communication, attendance, follow-up, and common teaching or administrative questions.

Assist instructors with routine technical difficulties before or during class and escalate unresolved system, integration, or platform issues to the Digital Marketing & Technology Manager through the established support process.

Maintain substitute and emergency-readiness options when feasible and communicate urgent staffing risks to the Student Operations & Scheduling Coordinator.

Encourage instructor engagement and re-engage trained instructors who have become inactive when additional teachers are needed.

Document recurring reliability,…