Field Service Engineer; Spector; Sugar Land, TX

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About Veeco
You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access the world’s collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.

We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world’s leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.

Veeco’s Ion Beam Deposition systems operate at the center of our customers’ most advanced manufacturing processes, where downtime, drift, or unresolved defects directly impact yield and revenue. As a Field Service Engineer III, you will own the most complex technical challenges in the field—serving as the senior escalation point for system performance, reliability, and integration issues that others cannot resolve. Your work directly protects customer trust, accelerates recovery from critical events, and informs product and process improvements across Veeco’s engineering organization.

This role is built for an engineer who wants deep technical ownership, high autonomy, and visible impact on both customers and product direction.

This role is based in Sugar Land, Texas and will require travel both domestic and international.

• Own the highest‑complexity installations, upgrades, and field escalations for Ion Beam Deposition systems, restoring full system performance where standard procedures fall short
• Diagnose and resolve multidiscipline system failures spanning vacuum, motion, electronics, controls, and software using structured root cause analysis
• Lead corrective and preventive action efforts, ensuring fixes are durable, documented, and fed back into engineering and product support teams
• Act as a trusted technical advisor to customer engineering teams, providing guidance on system optimization, stability, and best‑practice operation
• Serve as the on‑site technical escalation authority for assigned accounts, independently prioritizing issues based on customer and business impact
• Influence serviceability, reliability, and installation cycle time by collaborating with Engineering, Operations, and Product Support
• Produce clear, detailed service documentation that enables organizational learning and reduces repeat escalations

Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline

8+ years of hands‑on field service or equipment support experience in semiconductor capital equipment

Advanced experience supporting complex vacuum‑based systems in cleanroom environments

Demonstrated ability to independently resolve escalated, non‑routine system failures

Ability to lift and carry up to 50 lbs and safely operate standard hand tools and equipment

Ability to stand, sit, and perform repetitive tasks for extended periods in customer fab and cleanroom environments

• Deep hands‑on expertise with vacuum technologies, including turbomolecular pumps, dry mechanical pumps, cryogenic pumps, helium leak detection, residual gas analyzers, and vacuum instrumentation
• Skilled at integrating and troubleshooting complex systems that span…