Quick Lube Service Advisor

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This range is provided by Holz Motors, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$18.00/hr - $20.00/hr

Monday through Friday:
Tuesday - Friday 7am-5pm and Saturdays 7am-12:30pm

Pay: $18-20 plus spiffs

This position is an entry level position for a Service Writer.

As a Quick Lube Service Advisor, you will own our customers' experience in the service lane. You are the first point of contact with our customers. You will be writing RO's for the Quick Lube Department including oil changes, tire rotations, and other basic service requests. From greeting vehicle owners on the drive line to explaining the process, our Quick Lube Service Advisors are true professionals who enjoy helping others.

We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry, or hospitality is preferred.

• Medical and Dental Plan- with ER contribution
• $15k of Employer paid life insurance
• Ancillary insurance products available- life, disability, critical illness, accident
• Employee Assistance Program
• 401k plan and Profit Sharing
• Paid Holiday and Vacation- vacation available right away and 2 weeks at 1 year.
• Career advancement opportunities, promote from within
• Employee vehicle purchase plans
• Over 100 years Family Owned and Operated
• #1 Chevy Dealership in the State
• Largest and Oldest Chevrolet Dealership in the State
• Long term job security
• Local event tickets
  - Brewers, Packers, Museum, Zoo
• Proud community supporters of the Milwaukee Museum and Milwaukee Zoo
• Discounts on products and services

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.

Entry level

Full-time