Security Supervisor-2nd shift

Position :
Security Supervisor Hourly: $24.50/Hour/Negotiable Location :
Gaming Division Reports to :
Security Manager

(Shift differential: 2nd shift +$1.00/hour, 3rd shift +$2.00/hour and weekends +$3.00/hour)

RESUME IS REQUIRED

Responsibilities:

• Ensure that the standards of customer service are maintained in accordance with policies and procedures set forth by North Star Mohican Casino Resort.
• Responsible for supervising a shift of 12-20 security officers and maintaining staff attendance and performance records.
• Must wear the approved, departmental uniform.
• Coordinate the handling of established emergency procedures and assist all emergency personnel when and if necessary or if instructed to do so by on-site personnel. Nothing in this job description shall be viewed as creating a job duty to provide emergency medical services.
• Responsible for making rational decisions that may fall outside the scope of the operational manual and assume full responsibility for the decisions.
• Must always maintain a direct line of communication between yourself, your shift and the Security Manager.
• Ensure the radio incident logs are maintained during the shift.
• Mediate disputes among departmental employees, ensuring a smooth work relationship with departmental supervisors.
• Monitor shift to ensure compliance with the established rules, regulations, policies and procedures for the department and the casino resort.
• Responsible for the care of security equipment; file a report for any damage to equipment.
• Make sure that all doorways and offices not in use are kept secured.
• Adhere to all established rules, regulations, procedures, and policies of North Star Mohican Casino Resort and the Security Department.
• Adhere to the Casino's Drug and Alcohol-Free Workplace Policy during employment.
• Maintain compliance with all workplace policies, procedures, ordinances, laws, and other communicated expectations, including but not limited to:
  Employment Manual, Gaming Ordinance, State Gaming Compact, Tribal Internal Controls, Departmental Procedures, memos, or other communication from supervisory or regulatory personnel.
• The above-mentioned duties and responsibilities are NOT an all-inclusive list, but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based upon organizational needs and/or as deemed necessary by the department manager/director.

Qualifications & Education :

• High School Diploma or GED is required.
• North Star Mohican Casino Resort is looking for a courteous and friendly individual.
• Must have at least two (2) years' working supervisory experience related to security, enforcement or public safety preferred.
• Must possess above average verbal and written communication skills. Must be able to translate incidents into written form for the purpose of departmental reports.
• Must possess strong observation skills with the ability to remember details.
• Must be able to obtain and maintain a Mohican Nation Gaming License.
• Must submit to a Criminal Investigation Background Check (CIB).
• Must submit to and pass a pre-employment drug screening and health screening.
• Must be flexible with schedule to work all shifts, weekends, and holidays.
• Must be able to work with a variety of people with diverse personalities.
• Must have a positive attitude and provide a teamwork structure within the department.
• Must be willing to enhance self-development and be willing to adapt to change.
• Must be willing to attend all applicable training.
• Must have demonstrated ability to maintain a satisfactory working record in any prior and/or current employment.
• Must be eligible for insurance under the employer's liability insurance.
• Must obtain a Wisconsin Driver's license within 30 days of employment if the applicant has an out-of-state driver's license.
• Must have demonstrated ability to maintain satisfactory working record in any prior or current employment
• Must be at least 18 years of age.

Work Conditions:

• Constant hand movements (repetitive motions: grasping, holding, use of finger dexterity). Required to use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
• Constant walking and standing which may include kneeling, crouching, and bending.
• Ability to respond to all incident calls, as directed, on the property, with complete mobility and in a timely manner.
• Frequent climbing of stairs, lifting and/or moving up to fifty (50) pounds.
• Must be able to work in extreme temperatures…