Senior Client Service Associate
Listed on 2025-11-21
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Finance & Banking
Financial Consultant, Financial Services, Financial Analyst, Financial Advisor
About Wealth Enhancement
Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and Uni Fi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 80,000 households from our over 140 offices – and growing – nationwide.
Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future.
Our Clinton, WI office is hiring a Sr. Client Service Associate. This role serves as a liaison between the client and the Financial Advisors (FAs). You will work with all aspects of the client experience by helping to deliver excellent service to clients and support, including financial paperwork and financial account review preparation. This role is a critical position within our office, responsible for driving the team culture by delivering exceptional service and support to clients, external partners, and internal advisors.
This individual should bring a foundation of financial knowledge, have keen attention to detail, and have the ability to manage multiple tasks and priorities efficiently.
We are looking for an individual who either currently holds a Series 7 FINRA license or has the ability to obtain one within 6 months of hire.
This is an on-site position. In the spirit of pay transparency, we are excited to share the base salary range for this position: $52,000.00 to $67,000.00
, exclusive of bonuses and benefits. This role is also eligible for a discretionary bonus plan.
- Ensures accurate completion of prospect/new client paperwork/set up
- Follows up on funds transfer from surrendering company
- Maintains CRM-Salesforce database
- Researches and follows up on any issues with the Broker/Dealer, Wealth Enhancement Group Operations, and vendors
- Records incoming assets to the appropriate blotting tool
- Dialogues with clients to understand their personal history and current financial needs
- Prepares account transactions, trades, deposits, withdrawals, RMDs, etc.
- Communicates to understand client requests, determines what needs to be done; communicates to the advisor or handles issue resolution, including death claim processing
- May work with client’s tax or legal counsel on client concerns
- Gathers client data and may prepare the materials for client meetings and reviews
- Conducts tax research (1099s)
- Completes any follow-up needs for clients
- Demonstrates knowledge and can accurately execute against WEG’s Suitability Guidelines, operational processes, and sales model
- Understands financial terminology and products
- Has working proficiency with annuities, mutual funds, separately managed accounts, fixed income, stocks, options, alternative investments, hedge funds, and charitable giving practices
- Attends Client Services and company educational events
- Assists Advisor Team Operations to streamline processes
- Completes operational projects to support enhancements and changes
- Communicates process and sales updates to team
- Bachelor’s Degree (or equivalent experience) in business, finance, economics, or related field [we are open to candidates graduating in December 2025 or May 2026]
- We welcome and encourage experienced candidates to apply as well – compensation will be commensurate with experience
- Candidate must either currently hold a Series 7 FINRA license or obtain one within 6 months of hire
- Superior verbal and written communication skills
- Proficient with Microsoft Office Suite or related software
- Familiarity with Salesforce functionality is a plus
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. You may participate in the following benefits &…
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