VP of Clinical Services

The VP of Clinical Services is the senior clinical executive responsible for the quality, safety, integrity, strategic direction, and effectiveness of all clinical services across the Gavin Foundation. This role establishes and maintains the organization's clinical vision, standards of care, treatment philosophy, and model of service delivery. The VP of Clinical Services ensures all clinical services are trauma-informed, culturally responsive, recovery-oriented, person centered, evidence based, and compliant with applicable laws, regulations, accreditation standards, payer requirements, and contracts.

The VP of Clinical Services works closely with Operations, Medical, Finance and Revenue Cycle, Human Resources, Compliance, IT and EHR, and Program Leadership to achieve strong clinical outcomes and sustainable operations.

• Provide executive leadership and strategic direction for all Gavin Foundation clinical services and programs.
• Establish and maintain organizational clinical standards, treatment philosophy, and model of care.
• Translate strategic goals into actionable clinical priorities, policies, systems, and measurable outcomes.
• Ensure services align with ASAM criteria, evidence based SUD treatment, co occurring capabilities, trauma informed care, and recovery oriented practices.
• Establish consistent expectations for assessment, treatment planning, individual and group treatment, case management, discharge planning, and clinical documentation.

• Lead clinical quality improvement and establish systems that promote accountability for clinical quality, patient safety, and treatment outcomes.
• Oversee incident reporting, clinical review, corrective action plans, and ongoing risk reduction.
• Establish and monitor clinical performance standards and quality indicators.
• Identify trends and implement strategies to improve clinical effectiveness and patient outcomes.

• Own the organization's clinical supervision strategy, including standards for frequency, structure, documentation, accountability, and clinical competency.
• Establish consistent expectations for clinical supervision across programs and disciplines.
• Own the clinical workforce development strategy in collaboration with HR and program leadership.
• Identify clinical training needs and develop annual, quarterly, monthly, and ongoing clinical training priorities.
• Support development of clinical leaders, supervisors, and staff competencies.

• Own the organization's clinical curriculum strategy and development.
• Establish standards for clinical groups, treatment interventions, psychoeducation, and other therapeutic programming.
• Develop and maintain evidence based, trauma informed, culturally responsive, and recovery oriented curriculum across the Gavin Foundation continuum of care.
• Regularly evaluate and update curriculum based on clinical outcomes, patient needs, evidence, and regulatory requirements.

• Establish organizational standards for clinical documentation and medical necessity.
• Work with the EHR System Administrator to improve assessment tools, treatment planning, discharge planning, workflows, and documentation systems.
• Partner with Compliance and Revenue Cycle to ensure documentation supports medical necessity, payer requirements, and accurate billing.
• Monitor documentation quality, timeliness, and compliance and implement corrective and educational strategies as needed.
• Maintain working knowledge of EHR systems and their application to clinical operations and quality improvement.

• Maintain clinical readiness for BSAS, DPH, CARF, payer, and contract related audits and reviews.
• Ensure clinical policies, practices, and documentation remain compliant with applicable Massachusetts and federal requirements.
• Lead or support corrective action efforts resulting from audits, surveys, incidents, complaints, or regulatory findings.

• Serve as a senior clinical liaison with BSAS, DPH, MAP, Relias, healthcare organizations, payers, referral partners, and other external stakeholders.
• Collaborate with Operations, Medical, Finance, HR, Compliance, EHR and IT, and Program Leadership to align clinical priorities with organizational goals.
• Provide clinical consultation and…