Office Manager

We are seeking a dedicated and patient-focused Nurse Practitioner (NP) to join our growing team. This role provides comprehensive primary care services in an on-site clinic setting, including preventive care, chronic disease management, and weight management. The NP will work closely with patients and the care team to deliver high-quality, personalized care while contributing to an innovative and technology-enabled healthcare environment.

Doctor Here is a rapidly growing primary care group with clinics across New York and New Jersey, as well as on-site corporate clinics. We are committed to delivering high-quality, patient-centered care while leveraging modern technology, AI-driven workflows, and efficient systems to improve both the patient and provider experience.

Our mission is to build a scalable and innovative healthcare platform that empowers providers to focus on what matters most: delivering exceptional patient care.

Hire, onboard, train, and manage front-desk and clinical support staff

Oversee daily practice operations, including reception, scheduling, and provider workflows

Enforce Doctor Here policies, procedures, and compliance standards (including HIPAA)

Coordinate staff meetings, huddles, and performance reviews

Communicate operational issues and roadblocks to Doctor Here leadership

Financial & Clinic Management

Support budget planning and monitor supply and equipment inventory

Track front-end revenue-cycle metrics (co-pay collection, insurance verification, authorizations, referrals)

Assist with onboarding new physicians, new locations, and space planning as the practice grows

Review operational dashboards to track performance and flag trends needing attention

Clinical & Quality Support

Partner with clinical leadership to support quality initiatives (e.g., MIPS reporting) and close gaps in care

Ensure clinical in-baskets and open encounters are managed in a timely manner

Maintain documentation of practice licensures and certificates

Champion a warm, professional patient experience at every touchpoint

Monitor patient feedback, resolve issues, and reinforce service best practices

Optimize patient access and provider scheduling to minimize delays

Partner with billing and patient access teams to support a seamless patient journey

Required

Bachelor's degree (Master's preferred) with 3–5 years of relevant experience, or an equivalent combination of training and experience

Ability to thrive in a fast-paced, multi-physician practice environment

Strong communication, interpersonal, and computer skills

Demonstrated or emerging leadership ability — able to develop, guide, and coach a team

Ability to build effective working relationships with physicians, staff, and patients

Preferred

Prior experience managing a medical office or multi-site healthcare practice

Familiarity with EMR systems (eClinicalWorks preferred)

Bilingual (Korean, Spanish, etc.) is a plus

Salary:
Commensurate with experience

Health insurance

Paid time off

Career growth opportunities within a rapidly expanding, multi-location healthcare group

New Jersey clinic (on-site)

Full-time, standard business hours — specific schedule discussed during the interview process

Fast-growing, multi-location primary care organization

Work closely with physicians and regional leadership on real operational impact

Exposure to modern EHR and AI-driven clinical workflows

Strong potential for career advancement into regional or multi-site leadership

** Doctor Here is an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law.