Insurance Verification Clerk – Cy

SUMMARY:

The Insurance Verification Clerk is responsible for verifying patient insurance coverage, to ensure necessary procedures are covered by an individual’s insurance plan. Responsibilities include, but are not limited to, heavy phone contact with managed care companies, responsible for entering data in an accurate manner, updating patient benefit information in the practice management system, providing patients with pertinent information regarding their insurance coverage, working with patients to explain coverage amounts provided by their insurance policy, and assisting patients with arranging payment plans for services that are not covered by their insurance companies.

The Insurance Verification Clerk must also be willing to perform light administrative duties as needed.

• Bilingual in English & Spanish, both oral and written.

• High school graduate or equivalent.
• Two years of experience in a medical office environment to include work with Medicaid, Managed care organizations, commercial and other third-party payer.
• Federally Qualified Health Center (FQHC) experience preferred.
• Experience with medical and dental terminology, procedural and diagnostic coding (ICD, CPT, CDT, and HCPCS).
• Maintain compliance with HIPAA regulations.
• Good oral and written communication skills.
• Ability to deal professionally, courteously and efficiently with the public and all levels of the organization.
• Ability to handle multiple projects simultaneously.
• Ability to operate computer, copier, fax, and 10-key machine.
• Proficient in practice management system and Microsoft Office software applications.
• Basic accounting knowledge.