Billing - Patient Account Specialist

Join our team at Missoula Bone & Joint and Surgery Center as a Full-Time Patient Account Specialist and play a crucial role in helping our patients navigate their healthcare journey with compassion and efficiency. This exciting opportunity allows you to work onsite at our modern facility in Missoula, MT, where you'll interact directly with patients and medical staff to ensure a seamless experience for all.

As a problem solver and customer-focused individual, you'll find this role both rewarding and challenging as you contribute to the excellence and integrity of our practice.

With competitive pay ranging from $20.00 to $27.00 per hour dependent on experience and qualifications, this position offers a chance to grow in a professional yet fun and flexible work environment. As well as great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Paid Time Off, Snack/Drink Room, Employee Discounts, and Short- and Long-Term Disability. Apply now and be a part of our dynamic team!

Missoula Bone & Joint and Surgery Center:
Get to know usCome Join the Missoula Bone & Joint and Surgery Center Team! Culture, development, collaboration, and an energetic team atmosphere are a few of the great things Missoula Bone & Joint has to offer. Winners of the Top Employers Award four years running and known as Becker's 150 Greatest Places to work in healthcare proves this is a great company with professionalism and down-to-earth personalities from management, providers and staff.

Your day as a Patient Accounts Specialist The Patient Account Specialist is responsible for providing accurate, timely, and professional support to patients regarding billing, account balances, payments, and financial arrangements. This position manages patient accounts throughout the self-pay and collections process, including payment plans, adjustments, refunds, hardship requests, statements, and account documentation, while maintaining confidentiality and compliance with applicable policies and procedures.

The Patient Account Specialist provides exceptional customer service to patients, physicians, and coworkers, collaborates with the Accounts Receivable team and other departments, appropriately escalates complex billing and insurance questions, and assists with cashier and general office functions as needed. The successful candidate demonstrates strong attention to detail, organization, communication, judgment, dependability, teamwork, professionalism, and a commitment to ongoing learning and professional development.

Are you a good fit for this Patient Accounts Specialist job?

To excel as a Patient Accounts Specialist at Missoula Bone & Joint and Surgery Center, you'll need a solid foundation in medical office standards of operation, ensuring that all administrative processes align with industry best practices and compliance regulations. A general understanding of insurances and related terms will be essential for accurate verification and processing of patient information. Strong customer service skills are a must to interact effectively with patients, providing assistance and support with empathy and professionalism.

As a key member of our team, the ability to collaborate and communicate efficiently with colleagues is vital to maintain a cohesive and patient-centered environment.

By leveraging these skills and competencies, you will contribute to our commitment to excellence and integrity in patient care.

Connect with our team today!

If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!

Job description:

Patient Account Specialist Title Patient  Account Specialist Main function

Establish payment plans and works all self-pay accounts and patient…