Lead Medical Appointment Clerk
Listed on 2026-10-14
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Healthcare
Healthcare Administration, Medical Office, Medical Receptionist
We're Hiring:
Lead Medical Appointment Clerk Join our healthcare team and help ensure patients receive timely, professional scheduling support.
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- Lead Medical Appointment Clerk
Join our healthcare team and help ensure patients receive timely, professional scheduling support.
SummaryThe Lead Medical Appointment Clerk schedules, reschedules, and cancels primary, specialty, and referral appointments using government healthcare systems. This role also verifies patient eligibility and demographics, maintains accurate schedules and logs, responds to phone and secure-message requests, supports appointment reminders and notices, delivers messages to clinical staff, and gathers monthly reporting data. This is primarily a sedentary position with occasional walking, bending, standing, and carrying light files or records.
Required Qualifications- High school diploma or GED
- At least 6 months of medical office scheduling experience
- Typing speed of at least 50 WPM
- Current BLS or CPR/AED certification through the American Heart Association or American Red Cross
- Clear English communication and excellent customer service, telephone etiquette, and computer skills
- Ability to use standard office equipment and maintain patient confidentiality and medical ethics
- At least 1 year of supervisory experience
- Experience with AHLTA, CHCS, MHS GENESIS, and DEERS
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