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Front Desk Agent; 2nd Shift
Job in
Wisconsin Dells, Columbia County, Wisconsin, 53965, USA
Listed on 2026-01-12
Listing for:
Mt. Olympus Resort & Theme Park
Seasonal/Temporary
position Listed on 2026-01-12
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Location: Wisconsin Dells
Front Desk Agent (2nd Shift) – Mt. Olympus Resort & Theme Park
Join our team as a Front Desk Agent on the 2nd shift, delivering exceptional customer service and creating a welcoming environment for guests mpus Resort & Theme Park.
ScheduleSchedule:
2nd Shift, 3:00 pm‑11:00 pm or 4:00 pm‑12:00 am.
Weekends and holidays required; schedule may vary based on hotel occupancy and departmental needs.
- Greeting and welcoming guests with friendly, courteous service.
- Assisting with check‑in and check‑out processes.
- Managing a multi‑line phone system, professionally directing calls and answering questions accurately.
- Providing knowledgeable recommendations on local attractions and property activities.
- Handling room reservations and cancellations efficiently.
- Handling cash, credit, and sales transactions.
- Maintaining a tidy, organized front desk area.
- Monitoring guest safety and promptly addressing service issues.
- Co‑ordinating with housekeeping for room availability and maintenance.
- High School Diploma or GED equivalent.
- Valid driver’s license and reliable transportation.
- Positive, professional attitude and adherence to Mt. Olympus grooming and appearance standards.
- Exceptional communication skills, both oral and written.
- Punctuality, team spirit, and customer‑oriented mindset.
- Ability to maintain confidentiality and professionalism under pressure.
- Availability for weekends and holidays.
- On‑Demand Pay – get paid the same day you work.
- Fun work environment – free Waterpark & Theme Park passes.
- Flexible scheduling – full‑time, part‑time, and seasonal positions.
- Employee perks – discounts on hotel rooms, retail, and food.
- Full‑time benefits – health and dental insurance, FSA options, 401(k), and paid time off.
Do you have what it takes to become an Olympian? Apply today to join our team!
Seniority Level- Entry level
- Part‑time
- Sales, General Business, and Education
- Wireless Services, Telecommunications, and Communications Equipment Manufacturing
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