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Front Desk Agent; 2nd Shift

Job in Wisconsin Dells, Columbia County, Wisconsin, 53965, USA
Listing for: Mt. Olympus Resort & Theme Park
Seasonal/Temporary position
Listed on 2026-01-12
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Front Desk Agent (2nd Shift)
Location: Wisconsin Dells

Front Desk Agent (2nd Shift) – Mt. Olympus Resort & Theme Park

Join our team as a Front Desk Agent on the 2nd shift, delivering exceptional customer service and creating a welcoming environment for guests mpus Resort & Theme Park.

Schedule

Schedule:

2nd Shift, 3:00 pm‑11:00 pm or 4:00 pm‑12:00 am.
Weekends and holidays required; schedule may vary based on hotel occupancy and departmental needs.

Responsibilities
  • Greeting and welcoming guests with friendly, courteous service.
  • Assisting with check‑in and check‑out processes.
  • Managing a multi‑line phone system, professionally directing calls and answering questions accurately.
  • Providing knowledgeable recommendations on local attractions and property activities.
  • Handling room reservations and cancellations efficiently.
  • Handling cash, credit, and sales transactions.
  • Maintaining a tidy, organized front desk area.
  • Monitoring guest safety and promptly addressing service issues.
  • Co‑ordinating with housekeeping for room availability and maintenance.
Requirements
  • High School Diploma or GED equivalent.
  • Valid driver’s license and reliable transportation.
  • Positive, professional attitude and adherence to Mt. Olympus grooming and appearance standards.
  • Exceptional communication skills, both oral and written.
  • Punctuality, team spirit, and customer‑oriented mindset.
  • Ability to maintain confidentiality and professionalism under pressure.
  • Availability for weekends and holidays.
What We Offer
  • On‑Demand Pay – get paid the same day you work.
  • Fun work environment – free Waterpark & Theme Park passes.
  • Flexible scheduling – full‑time, part‑time, and seasonal positions.
  • Employee perks – discounts on hotel rooms, retail, and food.
  • Full‑time benefits – health and dental insurance, FSA options, 401(k), and paid time off.

Do you have what it takes to become an Olympian? Apply today to join our team!

Seniority Level
  • Entry level
Employment Type
  • Part‑time
Job Function
  • Sales, General Business, and Education
Industries
  • Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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