Hotel Guest Service Agent Job City of Pewaukee Wisconsin USA,Hospitality / Hotel / Catering

Location: City of Pewaukee

The Ingleside Hotel
2810 Golf Road
Pewaukee, WI 53072, USA

Description

Join our team of Front Desk Representatives at The Ingleside Hotel and Springs Water Park in Pewaukee! Full-time 3-11pm or Part-time 7am-3pm. Weekends are required; some flexibility with start times. Wage $17/hr.
Present a professional image and provide exceptional customer service to guests at our busy property. Interact in a positive, courteous manner with guests both in person and on the phone. May assist with booking reservations. Prior hospitality experience strongly preferred.

Requirements:

Ability to interact with all guests, both in person and on the phone, in a welcoming manner
Professional presentation and interpersonal communication skills
Ability to manage multiple tasks in an urgent manner
Ability to handle various forms of money with applied accounting methodology
Ability to learn various computer software

Qualified applicants must be able to complete a pre-employment background check. The Ingleside Hotel is a drug free workplace. Our Hotel participates in E-Verify.

FT benefits: health, dental, vision, life and short-term disability insurance.

Benefits for all staff:

Free meal in break room during shift
Discounted hotel rooms and restaurant meals
Free water park admission
$1000 Employee Referral Bonus Program
Free Christmas drive through light show admission
Paid Time Off with cash-out option
401(k) retirement plan with employer match
Same-day cash advance option
Free parking

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members.

EOE/M/F/D/V/SO

Qualifications Behaviors Required Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic

Shows intense and eager enjoyment and interest

Motivations Required Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Preferred Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Education Required

High School or better.

Experience Required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.