At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.
What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
SAP Customer Experience is uniquely positioned as its focus customers are the thousands of enterprise businesses already using SAP for finance, supply chain, HR, and other services. SAP’s existing customers can benefit from connecting their back office with their front office - connecting their finance and marketing with supply chain and commerce. Innovation today is faster and has lower cost when data is connected.
Today, SAP CX (Customer Experience) offers customers the leading solutions in e-commerce, sales force automation, service automation, marketing and personalization engines, customer retail solutions and management, all supported by AI. Our vision is to help organizations improve how they market, sell, and service their customers.
SAP will continue to expand and grow its offering across Customer Experience both organically and inorganically.
With SAP’s Customer Experience solutions, businesses can:- Bring sales, service, commerce, and social engagement to an integrated SaaS CX system. The intelligent customer experience (CX) supports end-to-end processes to help our customers get the most from their SAP software
- Gain a 360° view of customers to understand their needs anytime
- Use analytics and data-driven insights (AI) to improve interactions across all channels at scale
- Transform at the speed of customer expectations with a hybrid composability approach. Our feature-rich core provides enterprise-grade capabilities, and a vast ecosystem of partner solutions allows you to deploy customised experiences rapidly
- Run your business anywhere, anytime, on any device with a mobile-first approach
- Get up and running quickly and cost-effectively with subscription-based cloud CX solutions, like composable e-commerce, marketing, sales cloud, service cloud and customer data solutions + ISV solutions
SAP is looking to recruit an outstanding leader for the position of Solutions Sales Manager (FLSM), Customer Experience Be Ne Lux , reporting to the CRO of Customer Experience in EMEA. This leader can be based either in Belgium or the Netherlands.
The Customer Experience business has grown fast and is a leading growth engine for SAP. SAP seeks someone who will take the Be Ne Lux business to the next level and achieve high double-digit (if not triple-digit) growth rates. The strategic focus for this organisation is to bring Net New to CX Customers. The CX solution is equally attractive to existing SAP customers and those currently not using SAP, providing two growth engines.
The ideal candidate will bring both domain expertise (front office, customer engagement) and excellent sales leadership (general management, disciplined process, value proposition, regular cadence). This candidate will ideally have experience with both rapid growth in start-up situations and long-cycle big deals at more mature companies. This individual will be able to work well across various sales groups within the entire SAP organisation and leverage the entire SAP salesforce to drive sales of Customer Experience solutions.
In this role you will:- Be a member of the SAP CX EMEA and Be Ne Lux leadership teams to execute the CX go-to-market for Be Ne Lux
- Recruit, develop, coach, enable, and motivate a group of high-achieving A-players
- Demonstrate outstanding sales execution, ensuring SAP’s sales methodologies and standard processes are in place and defining clear territory engagement guidelines
- Monitor and take necessary measures to ensure demand generation and adequate pipelines of opportunities for sustainable growth across Customer Success
- Utilise a disciplined approach for successful solution selling (Value Centric Sales Approach), establish…
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