Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences.
A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
The Senior Business Systems Analyst serves as a strategic partner between business units and technology teams, working closely with the Technical Product Manager to identify, document, and implement operational improvements. This role is responsible for analyzing existing processes, evaluating proposed enhancements, and supporting automation initiatives to drive efficiency and performance across the organization.
Key Responsibilities- Collaborate with the Technical Product Manager and business stakeholders to define business needs, document current processes, and identify areas for improvement.
- Conduct impact analyses to assess the implications of proposed changes and document business functions and workflows.
- Review findings with the Technical Product Manager and assist in identifying opportunities for process optimization through system enhancements or procedural changes.
- Support the development of proposals for new systems or operational modifications, including cost-benefit analyses and implementation planning.
- Lead the execution of approved solutions, monitor key milestones, and facilitate end‑user training.
- Document functional and business specifications, and create clear, standardized procedures for reference and training purposes.
- Act as a liaison between business users, technical teams, and external consultants to ensure effective system design, configuration, testing, and maintenance.
- Participate in user acceptance testing and validate new system functionality.
- Provide technical guidance and mentorship to junior analysts and staff.
- Develop training materials and conduct formal training sessions for assigned system modules.
- Exceptional attention to detail and analytical thinking.
- Proven ability to manage multiple priorities and meet deadlines in a dynamic environment.
- Strong verbal and written communication skills, with the ability to translate technical concepts into business‑friendly language.
- Collaborative mindset with a strong customer service orientation.
- Sound judgment and problem‑solving capabilities.
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
Benefits- Paid Time Off (PTO)
- Medical, Dental & Vision
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Paid Holidays
- Company paid Life Insurance
- Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
SeniorityLevel
- Mid‑Senior level
- Full‑time
- Information Technology
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