Director of Infrastructure

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We are seeking a Director of Infrastructure to help lead and develop a high-performing team responsible for the design, implementation, operation, and support of enterprise infrastructure services. This role will drive operational excellence across cloud, network, systems, and infrastructure platforms while ensuring security, reliability, scalability, and performance. This role partners closely with Engineering, Software Development/Operations (Dev Ops), Security Operations (Sec Ops), and other business teams to deliver technology solutions that support business objectives and organizational growth.

• A fast-paced, collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day
• Professional development for career growth and advancement
• Competitive compensation with full selection of benefits, including company-matching 401k contributions and 20 days of paid time off + holidays + birthdays

Axxess is the leading global technology ecosystem transforming care in the home. Trusted by more than 10,000 organizations worldwide, Axxess empowers the delivery of care to more than 10 million patients through a network that helps providers operate more effectively in an increasingly complex healthcare environment. Using Axxess intelligence®, organizations gain actionable insights and automation embedded directly into their workflows, so they can operate more efficiently, make smarter decisions and pursue growth with confidence.

Backed by industry-leading security and compliance certifications, Axxess remains a trusted partner to providers across the continuum of care. Axxess fosters a collaborative culture that fuels innovation and excellence, and is recognized nationally as a “Best Place to Work.”

• Provide layered leadership for the day-to-day operations of enterprise infrastructure environments, ensuring system availability, performance, security, and scalability
• Partner with Dev Ops, Engineering, Security, and other teams to execute infrastructure strategies and technology initiatives
• Oversee cloud, server, storage, virtualization, and network infrastructure operations
• Direct infrastructure modernization efforts, including automation, monitoring, capacity planning, and performance optimization
• Establish and maintain infrastructure standards, policies, procedures, and operational best practices
• Collaborate with cybersecurity teams to ensure compliance with security standards and regulatory requirements
• Lead business continuity, disaster recovery, backup, and resilience planning initiatives
• Manage change management processes and operational governance to minimize risk and ensure stable system delivery
• Manage vendor relationships, service providers, contracts, software licensing, and infrastructure spending
• Monitor infrastructure performance metrics and service levels while identifying opportunities for improvement
• Drive incident management, root cause analysis, and problem resolution for critical infrastructure services
• Build, mentor, and develop infrastructure professionals through coaching, performance management, and career development
• Manage infrastructure budgets and resource planning in support organizational objectives
• Evaluate emerging technologies and recommend solutions that improve efficiency, reliability, and scalability

• Bachelor’s degree in Information Technology, Computer Science Information Systems or a related field required
• Master's degree preferred
• Advanced certifications such as ITIL, public cloud certifications or related…