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IT Technician; Level 1 Help Desk

Job in Town of Hammond, Wisconsin, USA
Listing for: Zella Technologies
Full Time position
Listed on 2026-10-14
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Overview

Hammond, United States | Posted on 02/18/2026

We are looking for an IT Technician to support technical operations at our Hammond location. This role blends warehouse responsibilities with Level 1 help desk support, onsite technical work, and basic cabling.

Responsibilities
  • Handle shipping/receiving and assist with inventory management
  • Provide Level 1 help desk support, including basic troubleshooting of hardware, software, and network issues
  • Perform onsite installs, troubleshooting, and general technical support
  • Run and terminate network cabling (e.g., CAT6)
  • Assist with various operational and technical tasks as assigned
  • Travel occasionally for onsite work at other locations
Requirements
  • Qualifications:

    Experience or familiarity with Level 1 help desk support
  • Basic understanding of IT systems, hardware, and troubleshooting
  • Experience with cabling or willingness to learn
  • Strong problem-solving skills and attention to detail
  • Ability to lift and move equipment as needed
  • Valid driver’s license and ability to travel when required
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