IOC On Site Analyst

Overview

Make an impact with NTT DATA. This is NOT a remote position. Job location is in Dallas, TX.

• Break‑fix office (including conference room) and end‑user system support
• Desktop, peripheral, network, phone, mobile device, and video‑conferencing equipment
• Install and deploy new office and end‑user systems as outlined above
• Move and relocate existing end‑user and office equipment
• Add new devices or services to existing networks
• Change existing network or configuration settings
• Asset management – documentation of deployment of end‑user systems
• Update tickets to document tasks performed, results, and any outstanding actions
• End‑user device warranty return management

On‑Demand (OD)

• Minimum 4 hours per dispatch, not to exceed 8 hours in a day without Provider manager’s approval
• Dispatch on an as‑needed basis;
  Hudson shall provide advance notice as available for each request

Technician(s) assigned shall carry the following standard equipment for all on‑site dispatches: a functioning laptop running Windows 10, including wireless, Ethernet, serial console cable.

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.