Project Manager for Service Delivery - Atlanta, GA

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Project Manager - Service Delivery

Atlanta, GA, Irving, TX

Office based

• Completes or tracks completion of project tasks; escalates assignment conflicts and issues
• Works with PS Technical Leader and Team Leaders to generate estimates as well as SOWs and CRs for future project work
• Manages the Change Control Process
• Adheres to the NCR Project Management and Solution Delivery Methodology
• Enforces NCR Global PMO Processes
• Creates and manages the PS delivery project plan including detailed Work-Breakdown-Structures for all tasks and activities
• Escalates poor team performance to PS management team
• Prepares weekly (or at the frequency requested) client status reports
• Holds weekly project status update meetings with the Client's Project Manager
• Provides weekly internal project status reports to PS Partner, Client Partner and Regional PMO (if required) outlining activities performed and planned, as well as dependencies and risks
• Tracks and documents project lessons learned
• Works with the Project Coordinator (if applicable) to develop the data elements and reports needed to help manage project performance
• Manages PSA project reporting for assigned projects
• Has an in-depth understanding of all elements impacting the project budget
• Identifies and manages Risks, Defects and Issues
• Regularly monitors assigned project status and completion against schedule and budget
• Secures on-time acceptance of Project Deliverables by the Client, manage revenue recognition and forecasting

• Bachelor's degree
• Project Management Certification required (PMP, PRINCE2 or equivalent)
• Minimum of 5 years of project management experience in a fee-for-service professional services environment
• Strong organizational skills
• Excellent problem-solving skills
• Self-directed, self-motivated
• Good at managing multiple tasks and deliverables simultaneously
• Superior written and verbal communications skills
• Minimum of a bachelor’s degree - preferably in Computer Science/Computer Engineering or related field, Project Management or equivalent in a business-related discipline

• Previous experience working within a professional services organization
• NCR Domain experience (Banking, Hospitality, Retail, Technology & Telecommunications)
• Software Delivery Life-Cycle (SDLC) knowledge for planning and support of the development and testing efforts

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual…