IT Manager

Benefits

• Competitive salaries
• Medical, dental, vision coverage
• Company‑paid life and disability insurance
• Earned Time Off
• 401k
• Employee discount
• Room for advancement

The IT Manager is responsible for all areas of ACD's computing and data services environments. This includes hardware and software administration of servers, desktops, networking, security, e‑mail, and communications for all ACD sites. The IT Manager has one direct report, a Support Specialist.

Overall Responsibilities:

• Administer, maintain, and support the following systems:
  • The Windows server infrastructure
  • Sage X3 ERP system and related integration, automation, and reporting systems
  • ACD's Magento-based e‑commerce site and the integration Sage X3
  • Windows desktops including Microsoft Office 365
  • Hybrid Exchange/365 email system
  • Mitel VOIP system
• Maintain various support contracts, internet domain renewals, and systems licenses.
• Provide guidance and research on projects as directed.
• Attend meetings and work with other departments to move projects forward.

• A minimum of five years in an IT leadership role.
• A minimum of three years supporting an ERP system, preferably Sage X3.
• Experience administering:
  • Server hardware and management software, RAID and NAS systems.
  • Windows Server 2012 R2 – 2016, including Hyper‑V, Active Directory, and Group Policy
  • Microsoft SQL Server 2012 or higher, including T‑SQL queries, stored procedures, and performance tuning
  • Microsoft Exchange 365 Hybrid
  • Microsoft Office 2016 or higher
  • Cisco routers, VPN, and managed switches
  • Mitel or other VOIP system
• Some development experience in ASP.NET and  is a plus.
• Experience with EDI is a plus.

ACD will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, veteran status, or other characteristics protected by law.