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Onsite Tech Support Specialist | Call Center

Job in Town of Cottage Grove, Dane County, Wisconsin, USA
Listing for: Johnson Health Tech North America
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 25000 - 28000 USD Yearly USD 25000.00 28000.00 YEAR
Job Description & How to Apply Below
Location: Town of Cottage Grove

Matrix in Cottage Grove, WI is seeking a Technical Support Agent to handle high volumes of customer contacts via phone, email, and chat. You will troubleshoot, resolve issues, and assist with parts orders and service dispatch in a non-supervisory role.

Position runs 8am–5pm, Monday–Friday, onsite with PTO, health/dental insurance, and 401(k) options. Strong communication and problem-solving skills are essential for success.

Step into the Onsite Tech Support Specialist | Call Center role at Johnson Health Tech North America in Town of Cottage Grove, WI, United States and grow with us.

Join Johnson Health Tech North America and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Onsite Tech Support Specialist | Call Center role at Johnson Health Tech North America, based in Town of Cottage Grove, WI, United States.

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