Field Service Technician
Job in
Town of Colby, Clark County, Wisconsin, USA
Listed on 2026-10-17
Listing for:
Insight Global
Full Time
position Listed on 2026-10-17
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Position: Onsite Field Services Technician
Duration: 6-Month Contract to Hire
Pay Rate: $25-35/hr
Start Date: ASAP
Interview Process: 1 round virtual
Location: Colby, WI 54421
Must-Haves- 3-5+ years of onsite IT support, desktop support, or field services experience
- Experience supporting Windows devices, mobile devices, printers, and end-user hardware
- Hardware deployment, troubleshooting, asset management, and device replacement experience
- Experience with user onboarding/offboarding, MFA, and access management
- Willingness to travel, work in field/manufacturing environments, lift 40+ lbs, and participate in an on-call rotation
- Familiarity with incident, change, request, and asset management processes
- Basic network/connectivity troubleshooting experience
- Experience with Microsoft Power Platform (Power Apps/Power Automate)
- Ability to support Power Apps testing, user training, troubleshooting, and escalation processes
- Associate degree in IT or related field (or equivalent experience)
The Field Services Technician II serves as the primary onsite IT support resource for the Colby, WI facility, providing hands-on support for end users, devices, onboarding/offboarding, asset management, and local technology projects while partnering with centralized IT teams to resolve issues and maintain operations.
Key Responsibilities- Provide onsite support for laptops, mobile devices, printers, peripherals, applications, access issues, MFA, and connectivity problems.
- Manage IT tickets and coordinate escalations with centralized support teams.
- Support iPad lifecycle management, including deployment, configuration, inventory, troubleshooting, and recovery.
- Coordinate technology setup and equipment management for employee onboarding, transfers, and offboarding.
- Maintain asset inventories and support device refreshes, moves, and hardware replacements.
- Create and maintain site documentation, SOPs, and equipment records.
- Support technology deployments, upgrades, testing, and local project execution.
- Assist users with Microsoft Power Apps access, troubleshooting, training, and escalations.
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