BMC Helix specialist

We are seeking an experienced BMC Helix Specialist / Consultant / Developer with proven, hands-on expertise working with the latest BMC Helix platforms and tools. This role is ideal for a highly skilled professional who can quickly integrate into an existing team and provide the specialist knowledge required to support, enhance, and integrate a global BMC Helix environment.

The successful candidate will play a key role in ensuring the smooth implementation, optimisation, and ongoing integration of BMC Helix across a large-scale, enterprise platform.

Key Responsibilities:

• Provide hands-on support, development, and configuration of the latest BMC Helix products and modules
• Enhance and optimise existing BMC Helix implementations to meet business and operational needs
• Lead and support integrations between BMC Helix and third-party systems and tools
• Troubleshoot complex issues and provide expert-level problem resolution
• Work closely with internal teams to ensure a smooth rollout and adoption of new features and enhancements
• Act as a subject matter expert, providing guidance, best practices, and technical leadership

Required Skills & Experience:

• Demonstrable, hands-on experience working with BMC Helix in enterprise environments
• Strong knowledge of supporting, enhancing, and integrating latest BMC Helix versions and tools
• Experience parachuting into existing teams and delivering value quickly
• Solid understanding of ITSM/ITOM concepts and enterprise service management
• Ability to work independently while collaborating effectively with global teams