Desktop/PC Technician
Job in
Town of Brookfield, Waukesha County, Wisconsin, USA
Listed on 2026-10-23
Listing for:
TechDigital Group
Full Time
position Listed on 2026-10-23
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Computer/Desktop Engineer
Job Description & How to Apply Below
Responsibilities
- Installation and moving of PC equipment as well as preparing equipment for disposal.
- Software installation, OS upgrades, antivirus and Windows patch updates.
- Printer and other peripheral installation.
- Asset management and inventory update.
- Troubleshoot, repair, and maintain software applications, OS, printers, peripherals & infrastructure.
- Escalation from Helpdesk for OS and application support including in-house, 3rd party applications and market data applications.
- Infrequently, the person will have to extend support after office hours (evenings, weekends) to repair systems or troubleshoot problems.
- Participate in outage escalation.
- Provide vendor escort Floor Support.
- Create and maintain support documentation.
- Interacting with other support groups (local and global) within the firm across multiple platforms.
- Assist Corporate Services with receiving IT equipment from the loading dock, update inventory.
- Multimedia support/assistance in town hall setup or office event.
- Image a Machine (laptop / Desktop).
- Knowledge of SCCM.
- DNS and DHCP.
- Group Policy.
- Experience in configuring the new laptop/Desktop.
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