Delivery​/Technology Specialist - Lexus

The Ed Napleton Automotive Group is looking for our next
Technology Specialist
. This is an exciting opportunity in a growing, fast-paced industry. Located at
Lexus of Brookfield
, the
Technology Specialist
provides the highest level of training and technical support to the customers and others as requested on various software, programming, and use of technical devices available in vehicles.

• Aggressive compensation plans
• Family Owned and Operated - 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Accrued Vacation Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

• Schedule and establish set times for service appointments for technical reviews and/ or additional training
• Record information relative to each technical review in customer database
• Provide training to customers to ensure they understand the value of the equipment and how to use it
• Review and explain completed work and changes to customers when applicable
• Provide technical training to sales, service and other employees as assigned by management
• Maintain high customer service standards (CSI) and handle phone inquiries regarding appointment and work in process
• Perform any administrative duties as assigned

• High school diploma required
• Strong organizational and time management skills and the ability to multi-task, and plan/prioritize work
• Effective interpersonal skills
• Valid Driver's License
• Must complete Lexus certification within the first 30 days and keep current
• Ability to thrive in a fast-paced and constantly evolving environment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.