Administrative Assistant in Damage Insurance - IW

Date of modification:
August 13, 2026

Job number: IW-169

Job title: Administrative Assistant in Damage Insurance

We are currently looking for an Administrative Assistant to Personal and Commercial Lines Insurance Brokers to join our client's administrative support team.

As the company continues to grow, they are looking for an organized, versatile and service-oriented professional to provide day-to-day support to their team of insurance brokers.

Do you enjoy being at the heart of daily operations, working with different stakeholders and contributing to the quality of service provided to clients?

This opportunity could be for you!

Our client is an independent insurance brokerage located in La Prairie, working with approximately 20 insurance carriers. You will join a professional environment that is also friendly, family-oriented and people-focused.

• Base salary starting at $50,000 per year, depending on experience;
• Strong focus on work-life balance;
• 4 paid Fridays off during the summer;
• 100% on-site position;
• Monday to Thursday: 8:30 a.m. to 5:00 p.m.;
• Friday: 8:30 a.m. to 4:30 p.m.;
• 3 weeks of vacation per year or more, depending on experience;
• 1 additional week off during the holiday season;
• Full computer equipment provided by the employer;
• Independent brokerage working with approximately 20 insurance carriers;
• A friendly, family-oriented and supportive team;
• A collaborative environment where teamwork and mutual support are highly valued.

Working closely with the brokers and various stakeholders within the brokerage, you will contribute to the smooth operation of the office and ensure proper administrative follow-up on client files.

Your responsibilities will include:

• Providing administrative support to insurance brokers in their day-to-day activities;
• Preparing various documents, letters and client communications;
• Opening and updating client files in the brokerage management system;
• Processing invoicing and following up on outstanding payments;
• Maintaining the confidentiality and security of client documents and sensitive information;
• Assisting with the preparation of insurance renewals;
• Updating various comparison and analysis spreadsheets;
• Preparing cover notes and certificates of insurance;
• Following up on claims files with claims adjusters and insurance carriers;
• Sorting and managing incoming emails and mail;
• Answering client calls and directing them to the appropriate resource when required;
• Ensuring proper follow-up on requests and deadlines;
• Performing other related administrative duties to support the team.

• At least 2 years of administrative experience, preferably within the insurance industry;
• Strong organizational, time-management and multitasking skills;
• Ability to manage several priorities and tasks simultaneously;
• Energetic, empathetic and strong communication skills;
• Ability to make people feel comfortable and build positive relationships;
• Comfortable working as part of a team;
• Good computer skills and ability to work with various software and management systems;
• Fluent in both French and English, spoken and written — mandatory.

Do you enjoy the insurance industry but prefer administrative support, organization and customer service rather than sales?

Would you like to work for an independent brokerage where your contribution is recognized and valued?

Join a team where your work will make a real difference every day.

• Job Type: Full-Time
• Education:
  
  Secondary School Diploma
• Minimum experience required: 1 to 2 Years
• Salary (annually): from $50,000 to $60,000
• Contact email: ma