Sign Language Interpreter Job Town of Tomah Wisconsin USA,Language/Bilingual

Location: Town of Tomah

Tomah Memorial Hospital

EOE

POSITION DETAILS

Hours and shifts are on an "as needed" basis.

JOB SUMMARY:

Provides sign language interpreter services to patients who are deaf or hard of hearing and works cooperatively with patient care providers and ancillary staff to ensure all standards of care are maintained. Sign Language Interpreters will be utilized to assure complete, accurate, impartial and confidential communication is accomplished at Tomah Health.

MAJOR JOB FUNCTION:

Fluency in American Sign Language (ASL). Completes the process of understanding and analyzing a signed message and re-expressing through sign language that message faithfully, accurately and objectively, taking the cultural and social context into account.

Translates material. Uses active listening skills to accurately interpret spoken language and convey the intended meaning.

Reviews any written documents or orders and communicates them to the patient and/or family; helps complete any required paperwork (if needed) by communicating it to the patient and assisting them with its completion.

Treats patients as a top priority; is flexible and accommodating to meet patient and staff needs.

Ensure understanding of patient’s desires and/or requirements and then effectively communicates those desires or requirements to the appropriate staff or provider.

Fosters a work atmosphere which respects individual differences and takes those differences into account when interpreting.

Treats others with dignity and contributes to a workplace which meets the needs of medical providers and clinical support staff and performs services in a manner that assures a safe environment for patients.

Performs independently by being self-motivated however, asks for guidance when necessary and responds to guidance constructively.

Serves as a language resource person for staff, providers and the community. Conducts informational sessions/education offerings as needed/directed.

Understands the necessity for maintaining confidentiality of all sensitive information to those who have a legitimate “need to know” and conducts discussions of confidential information in appropriate settings to avoid unintentional disclosure.

Performs all other duties as assigned.

STANDARDS OF BEHAVIOR

WORK ETHICS STANDARD:
Affirms a commitment to making the Tomah Health work environment better through: patient advocacy, continuing education, and valuing each individual person.

COMMUNICATION STANDARD:
Affirms a commitment to use open and honest communication with all Tomah Health customers (in-house & community-wide) through: basic customer courtesy (phone, written, face-to-face) and active listening.

TEAMWORK STANDARD:
Affirms a commitment to be a proud, dependable Tomah Health TEAM member through: basic customer courtesy, patient advocacy, flexibility, and valuing each individual person.

QUALITY STANDARD:
Affirms a commitment to provide respectful, compassionate, quality care with integrity to all Tomah Health customers (in-house & community-wide) through: job excellence, patient advocacy, and self-dignity.

PROFESSIONALISM STANDARD:
Affirms a commitment to professional conduct towards all Tomah Health customers (in-house & community-wide) through: collaboration, teamwork, appearance, environment, and valuing each individual person.

ATTITUDE STANDARD:
Affirms a commitment to maintain a positive, professional perspective towards all Tomah Health customers (in-house & community-wide) through: honest feedback, confidentiality, basic customer courtesy, and valuing each individual person.

EDUCATIONAL REQUIREMENTS

High School Diploma or GED.

Minimum of four years sign language instruction or relevant experience.

Certified by the Registry of Interpreters for the Deaf (RID). Sign Language…