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Assistant Spa Manager

Job in Town of Texas, Wisconsin, USA
Listing for: Massage Heights Indianapolis
Full Time position
Listed on 2025-10-16
Job specializations:
  • Management
    Operations Manager, Healthcare Management, Program / Project Manager, General Management
Salary/Wage Range or Industry Benchmark: 12 - 14 USD Hourly USD 12.00 14.00 HOUR
Job Description & How to Apply Below
Location: Town of Texas

Overview

Assistant Retreat Director position at Massage Heights. This role supports the Retreat Director in exceptional guest service and team member satisfaction, with potential for growth within a dynamic industry.

Base pay

$12.00/hr - $14.00/hr

Benefits
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Paid time off
  • Training & development
  • Wellness resources
Schedule/Expected work hours
  • 6–8-hour shifts
  • Required 1 weekend shift
  • Days and evening shifts available
  • Weekends, evenings, and holidays are required
Responsibilities
  • Directly assist the Retreat Director in supervising all aspects of Retreat operations, including driving revenue and profitability, inventory management, and adherence to brand systems and processes with consistency per shift
  • Assist with recruitment, hiring, training, developing, and retaining top talent
  • Plan and implement Front Desk Sales Associate training; provide in-the-moment coaching, role-playing, and training for Front Desk Team
  • Stay updated on all services, products, and promotions; set an example for the team
  • Manage team member schedules to ensure proper execution of daily operations
  • Collaborate with the Retreat Director to set individual and team goals; create and execute plans to meet or exceed goals
  • Lead by example to achieve personal and team goals
Qualifications
  • At least 1-year face-to-face sales or retail management experience
  • Self-starter with leadership, organization, communication, and interpersonal skills
  • At least 1-year experience in training, coaching, and conflict resolution
  • Ability to develop positive relationships with employees and provide coaching/mentoring with discipline
  • Working knowledge of computers and standard software
  • Basic business math skills
  • Ability to work varied hours, including weekends, evenings, and holidays
Company overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare retreats, locally owned and operated by small business owners. We offer massage therapy and skincare in serene environments and support wellness goals through therapeutic services.

Company values
  • Loyal
  • Authentic
  • Passionate
  • Diligent
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