Clinic Manager

Caring for our community starts with you. Join a team that believes everyone deserves care.

Candidates must reside within North Lakes' service area at the time of hire and maintain residency throughout employment.

Ensures patient safety, quality of care, and access to all clinical services; directs all functions related to operations and clinical practices of site. Maintains compliance with regulatory agencies. Ensures that all services are functioning on an integrated level.

• Essential Functions of the Job:
  Acts as the single point of contact for all site operations and delegates accordingly.
• Identifies needs for growth in collaboration with providers and leadership staff.
• Oversees clinical and/or administrative staff at assigned site or sites.
• Works with members of Management Team (Human Resources, IT, Billing, Finance, Marketing, QI, Facilities, operations, and Integration) in the development and implementation of PDSA projects, protocols, policies, and procedures.
• Ensures that the site is appropriately and adequately staffed at all times.
• Manages provider scheduling changes.
• Consults with specific Clinical Director and Chief Operations Officer.
• Manages (non-provider) employees’ performance and conduct performance evaluations.
• Assess need for additional resources; provides resources when appropriate.
• Manages site budget.
• Represents the organization as an ambassador; working with other Clinic Managers and Supervisors within the same region to ensure consistent communication with external partners.
• Works with the Director of Regional Operations in the implementation and coordination of on-site QI activities.
• Attends management meetings and related trainings.
• Ensures compliance with established organizational policies including but not limited to, clinical, safety, financial, and personnel, etc.
• Works with the Safety Manager to ensure appropriate safety trainings are being held and attended by staff.
• Accountable for employee compliance for required trainings and vaccinations/ immunizations.
• Responsible for communications/ sharing of site specific dashboards and QI data with providers and staff.
• Make site/ local decisions impacting workflow, staffing and budget items.
• Works with Director of Regional Operations to identify and manage risk to the organization.

• Business Acumen
• Change Management
• Communication Skills
• Delegation
• Decision Making
• Problem Solving
• Teamwork

Bachelor’s Degree (B.A. or B.S.) or equivalent; or three to four years related experience and/or training; or equivalent combination of education and experience.

• Microsoft Office knowledge
• Electronic Health Record
• Experience with Budget development and implementation.

For full time and part time employees who work 24 or more hours per week we offer a generous benefits package that includes:

• Medical and dental insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Leave Bank 403(b) with a 4% employer match Various voluntary benefits:
  Vision Insurance Supplemental Life, AD&D and Disability Tuition reimbursement Health and Wellness reimbursement program Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members Partner of HRSA/NHSC loan repayment program

• Mission Driven
  -Advances the organizational mission, visionand values in executing job duties.
• Customer Service
  - Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving…