Senior Manager Job Town of Texas Wisconsin USA,Management

Reports To: SVP, Infrastructure & Field Services

Location: Remote / Hybrid

Position Type: Full Time

Role Overview

This position holds complete ownership for delivering telecom network and data center infrastructure build-out programs from start to finish. The successful candidate will drive strategy, execution, financial results, client satisfaction, and operational effectiveness across a portfolio of large, multi-region initiatives.

The role directs cross-disciplinary teams - spanning program management, engineering, procurement, logistics, construction, and field operations - to bring complex infrastructure solutions to life, from early-stage planning through deployment, fine-tuning, and project closeout.

Core Responsibilities (What This Role Owns)

Full lifecycle delivery accountability for telecom and data center rollout programs
Client retention and success for strategic accounts (network operators, hyperscale providers, enterprise clients)
Scaling operations: process design, tooling, governance frameworks, resourcing models
Developing leadership capability across program management and on-the-ground execution teams

Key Duties
1. Rollout Strategy & Delivery

Shape and carry out deployment strategy spanning telecom (fiber, wireless, DAS, macro sites) and data center work (new builds, expansions, migrations)
Direct large, multi-location programs involving significant complexity and interdependencies across functions
Maintain consistent delivery frameworks, playbooks, and proven practices
Push ongoing gains in delivery speed, cost efficiency, and quality outcomes

Hold full accountability for the financial results of the Deployment Services portfolio
Manage forecasting, margin tracking, cost governance, and working capital
Improve profitability via vendor negotiation, productivity gains, and scope discipline
Oversee contracts, change orders, and commercial deal-making

3. Client & Executive Relationship Management

Act as the executive point of contact for key client relationships
Lead quarterly business reviews, executive briefings, and senior-level escalation resolution
Keep delivery outcomes aligned to client SLAs, KPIs, and broader business goals
Work alongside Sales on growth, contract renewals, and account expansion

4. Operational Governance & Excellence

Build and maintain governance structures for delivery (metrics, dashboards, review cadence)
Roll out scalable systems and tools (ERP, project management platforms, field service software)
Maintain compliance with safety, regulatory, and quality requirements
Champion Lean and continuous improvement initiatives across delivery operations

5. Cross-Functional Team Leadership

Direct integrated teams spanning:
Program/Project Management, Procurement & Supply Chain, Logistics (forward and reverse), Construction & Field Services
Manage the vendor network, including subcontractors, OEMs, and service partners
Match capacity planning to demand forecasts
Build and grow high-performing teams (program managers, project leads, field supervisors)
Set up career progression paths and performance frameworks
Foster a culture centered on accountability, safety, and delivery excellence
Coach emerging leaders and build organizational depth

Qualifications & Experience

High school diploma or equivalent required
Bachelor’s degree in engineering, Business, or a related discipline preferred
MBA or other advanced degree a plus
Preferred certifications: PMP or PgMP, Lean Six Sigma (Green/Black Belt), Agile or SAFe (for hybrid delivery settings)
10–15+ years' experience in telecom, data center, or infrastructure deployment
Demonstrated ownership of P&L and operational leadership
Experience partnering with major carriers, hyperscale operators, or enterprise network clients

Telecom Expertise

Fiber rollout, small cell, DAS, macro network deployment
Full network lifecycle experience (deployment through maintenance and decommissioning)
Familiarity with major network equipment OEM ecosystems

Data Center Expertise

Hyperscale and colocation deployment experience
Power, cooling, structured cabling, and server infrastructure knowledge
Experience with data center migration, expansion, and optimization projects
Comfortable working with cross-functional teams, external vendors, and clients
Strong analytical and problem-solving ability
Able to interpret operational data and communicate findings clearly
Able to follow and issue both written and verbal direction
Advanced Microsoft Excel and broader Microsoft Office proficiency required
Strong communication and…