Americas Director: AI-Driven Ops & CX
Listed on 2026-10-14
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Management
Corporate Strategy, Project & Program Management, Operations Management, Change Management
Location: Town of Texas
Quorum Software is seeking a Senior Director, Americas Support Lead in Houston, TX, a hybrid role overseeing regional customer support with global alignment. The leader will guide cross-functional teams, implement AI-driven workforce changes, and drive performance in service levels and customer satisfaction.
The position emphasizes data-driven decision making, strategic collaboration with Engineering, Product, and executive leadership, and a commitment to delivering high-quality support at scale.
The Americas Support Director: AI-Driven Ops & CX position in the Management & Operations field is open for applications.
The advertised compensation is 180..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Americas Support Director: AI-Driven Ops & CX role in the description above.
We appreciate your interest in this position.
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