Quality Lab Technician; 1st Shift

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JOB TITLE: Quality Assurance (Lab) Technician - 1st Shift

LOCATION: Hilbert, Wisconsin, USA

Ornua (meaning “new gold”) is Ireland’s largest exporter of Irish dairy products, proudly bringing the unique taste of Irish dairy to the world since 1961.

Ornua is actively seeking a Quality Technician to join the Ornua Family as we continue our growth trajectory. As a Quality Technician, you will perform inspections and procedures related to Quality Assurance and Food Safety programs, and will assist the department in performing and documenting all regulatory compliance requirements. The Lab Technician works closely with production staff in reporting any out‑of‑specification products, ingredients, or conditions as soon as possible.

They will work cross‑functionally to ensure all employees follow GMP’s and Quality protocols as defined by local, state, and federal regulations. Must be highly motivated and organized with the willingness to learn. May occasionally be required to lift up to 55 lbs. Your contributions will strengthen our operations, support our culture of continuous improvement, and help Ornua deliver high‑quality products enjoyed by consumers around the world.

• Efficiently learns and retains knowledge about inspection and analytical procedures
• Contributes to special projects as assigned by FSQ Lead
• Contributes to the Positive Release and Hold Program
• Assists SQF Practitioner(s) in Food Safety Program review in preparation for SQF Audits
• Performs Redzone QMS Inspections
• Becomes trained in and performs internal audits
• Understands and enforces facility GMP and safety requirements
• Informs upper management immediately of any food safety risks or significant non‑conformances and takes action to maintain the integrity and efficacy of the Food Safety and Food Adulteration / Food Defense programs
• Applies knowledge of customer expectations and Food Safety & Quality standards to adequately protect customer and regulatory requirements
• Assists with decision‑making, assessing risk, trouble‑shooting, problem solving
• Completes any task as assigned by FSQ Lead

• High school education
• Microsoft Tools

• Food Science, Biology, Microbiology, or Chemistry Degree (Not required)
• General knowledge of Good Manufacturing Practices (GMP), Hazard Analysis Critical Control Points (HACCP), Sanitation, and Production
• Prior experience in a manufacturing environment
• Experience with Dairy

• Strong oral, listening, written and electronic communication skills (English) in order to communicate with facility leadership.
• Ability to read and understand procedures, and accurately record / transcribe data

• Ability to calculate figures and amounts such as proportions, percentages, averages, density, area, circumference, and volume with accuracy and ability to apply concepts of basic algebra and geometry.

Work is performed in a food manufacturing facility with variable temperatures — cooler warehouse areas and warmer production zones. The environment includes exposure to moving equipment, moderate to loud noise levels, and requires use of personal protective equipment (PPE) such as safety shoes, safety glasses, hearing protection, hard hats and hairnets.

Ornua is a purpose-driven, values‑led co‑operative creating value for Irish dairy farming families through our global operations. With 10 business units, 16 production facilities, and in‑market teams across the world, we operate through two divisions — Ornua Foods, which markets our iconic consumer brands including Kerrygold and Pilgrims Choice, and Ornua Ingredients, which provides innovative, customized dairy ingredient solutions to our customers.

• Our Values lie at the core of everything we do. Our five values encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care, and Achieve Great Things Together.
• We invest in our people and foster a culture of continuous learning and improvement.
• Comprehensive benefits with region‑specific offerings.

Ornua is an equal opportunity…