Veterinary Assistant​/CSR

Who we are:

Germantown Animal Hospital is Hiring a Veterinary Assistant / Client Service Representative!

Position Details

Role: Veterinary Assistant/CSR Hybrid
Status: Full-Time
Salary: Negotiable based on experience
Schedule: Monday–Friday — no weekends!
Requirements: 2+ years of veterinary hospital experience OR completion/current enrollment in a Veterinary Assistant program with applicable clinical training

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses.

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state veterinary technician license reimbursement, VTNE exam fee reimbursement, professional development opportunities, and uniform allowance.

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program.

Grow Your Skills, Make an Impact, and Keep Your Weekends

At Germantown Animal Hospital, we’re growing—and we’re looking for the right Veterinary Assistant to grow with us. This is a cross‑trained Client Service Representative position.

We’re a busy small‑animal practice that takes pride in providing high‑quality medicine while creating an experience that keeps clients and their pets coming back year after year. Just as importantly, we’ve worked hard to create a team where people help each other, keep learning, and know their contributions matter.

And yes, we really mean no weekends. Our hospital is open Monday through Friday, giving our team a predictable schedule and their weekends back.

This is an opportunity to be actively involved in patient care, strengthen your clinical skills, and work alongside a team that wants you to succeed.

Why Our Cross‑Trained Veterinary Assistants / Client Service Representatives Love It Here

• No weekends and a predictable Monday–Friday schedule
• Hands‑on training and opportunities to continue developing your veterinary skills
• Meaningful involvement in patient care—not just standing on the sidelines
• Exposure to wellness and sick‑patient care, dentistry, surgery, anesthesia, diagnostics, and more
• A supportive, collaborative team that genuinely helps one another
• Leadership that welcomes questions, ideas, initiative, and continued growth
• A hospital that values both high‑quality medicine and an exceptional client experience
• A workplace where people work hard, celebrate the wins, and still make room to laugh

What our Cross‑Trained Veterinary Assistants / Client Service Representatives Do

Depending on your experience, training, and skill level, your responsibilities may include:

• Obtain patient histories and vitals and assist veterinarians during appointments
• Provide safe, compassionate patient handling and restraint
• Assist with blood draws, sample collection, laboratory testing, and radiographs
• Prepare patients and equipment for surgical and dental procedures
• Assist with anesthesia monitoring, recovery, and patient nursing care as your training and skills allow
  
  Prepare medications, vaccines, and treatments as directed by the veterinarian
• Educate clients and help them understand their pet’s care, medications, and next steps
• Maintain accurate medical records
• Keep treatment and exam areas clean, stocked, and ready
• Jump in to support teammates and keep patient flow moving throughout the day

What You’ll Bring

We’re looking for someone who genuinely enjoys veterinary medicine and wants to be an active part of the team.

Candidates must have at least two years of veterinary hospital experience OR have completed or be currently enrolled in…