Experienced Veterinary Receptionist - Sheboygan, WI

Who we are

Sheboygan Animal Hospital is Hiring an Experienced Veterinary Receptionist!

Position Details

Role: Experienced Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: 4 days per week with rotating Saturdays

Benefits Highlights

Financial Rewards that Grow with You: Competitive compensation, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Medical, dental, and vision coverage with supplemental options for eligible full-time employees, paid parental leave for eligible employees, Sick Time / Paid Time Off, and valuable employee pet benefits

Professional Growth & Recognition: Quarterly Team Rewards, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: A four-day weekday schedule, six paid holidays for eligible full-time employees, an Employee Assistance Program, and an employee discount program

Looking for a Veterinary Receptionist Role Where Great Client Service and a Great Team Go Hand in Hand?

At Sheboygan Animal Hospital, we believe exceptional patient care starts with caring for the people who make it possible.

We’re a 3.5-doctor small animal and pocket pet/exotic practice in Sheboygan, Wisconsin, and we’re looking for an experienced Veterinary Receptionist who is passionate about client service, can stay organized when things get busy, and wants to be part of a team that genuinely enjoys working together.

If you’re looking for a hospital where your contributions are valued, your ideas are heard, and your professional growth is supported, you may have found your next work home.

Why Our Veterinary Receptionists Love It Here

• A 4x10-hour weekday schedule that supports work-life balance
• Flexibility when life happens
• A supportive environment where questions are welcomed and growth is encouraged
• Leaders who listen, value your ideas, and appreciate your contributions
• Opportunities to expand your skill set and take on more responsibility
• High standards of care and a team that’s proud of the medicine we practice
• Mentoring and professional development opportunities
• A team that celebrates birthdays, milestones, and everyday wins

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and efficiently manage a multi-doctor calendar
• Check patients in and out while maintaining accurate client and patient information
• Collect payments, process invoices, and review estimates with clients
• Maintain accurate patient records and document client communications
• Handle client concerns with empathy and professionalism, escalating when additional support is needed
• Help coordinate appointments and hospital flow throughout the day
• Jump in to support teammates and help keep the day running smoothly

What You’ll Bring

• Previous experience in a client care role
• Strong customer service skills with a focus on building long-term client relationships
• Excellent multitasking skills and the ability to remain calm in a fast-paced environment
• Compassionate communication skills, especially during sensitive or emotional situations
• Strong attention to detail when updating patient records and documenting communication
• Experience coordinating appointments, managing schedules, and supporting efficient clinic flow
• A positive, supportive, and team-focused attitude
• Confidence to take ownership of your responsibilities while knowing when to ask for help
• A willingness to learn, grow, and encourage the growth of others

The Extras You’ll Actually Feel

At Sheboygan Animal Hospital, we want you to have a career you can feel good about—and a life outside the hospital you have time to enjoy.

You…