Quality Manager II

Quality Manager II – Amcor

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods.

We value their trust by making safety our guiding principle – it’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an ever-changing world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come.

We invest in our world‑class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

The Plant Quality Manager is the quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are assuring compliance to specifications on incoming materials, in‑process conditions and finished products. The Plant Quality Manager also assures the ongoing reduction of quality attribute variation utilizing Statistical Process Control (SPC) methodology to improve the acceptance of our products by our customers.

In addition, Plant Quality Managers must serve as the point of contact with customers when product quality exceptions occur.

• Acts as a safety leader and puts safety first in all responsibilities. Works in conjunction with the EHS Manager to establish and maintain all policies and programs to assure a safe working environment.
• Provide hands‑on management of the elements of the Quality Management System. These include quality action plans, customer complaints and internal holds, standard work, audit processes, document control, test methods, and quality test equipment. Ensure training is conducted for quality management system elements.
• Ensure plant systems are tied into corporate standards via reviews and audits.
• Generate scorecards and reports for all aspects of plant quality, not limited to and including VOC, CARs, SCARs, COAs, SPC reporting, losses, internal, and third‑party & customer audits.
• Ensure that food safety and quality systems satisfy and meet all customer specifications, internal and regulatory requirements (ISO, GMP, FDA, Food Safety, Medical, Pharma, etc.) applicable to industry.
• Conduct advanced statistical analysis and process capabilities for process and product quality.
• Independently manage customer interactions as it relates to product or service quality.
• Identify, define and promote awareness of customer requirements for the plant.
• Manage and train the activities of the Quality Team including the lab/quality technicians.
• Actively participate and lead teams in support of continuous improvement initiatives and establish a CI culture.
• Establish a culture of continuous improvement in Quality.
• Act as an active member of the plant leadership team.

• Technical Knowledge
• Effective communication skills to execute quality programs and communicate with employees at all levels of the plant.
• Exceptional problem‑solving and analytical skills with the ability to make quick and appropriate decisions.
• Collaboration and influencing.
• Strong customer‑service focus.
• Strong team leadership with ability to manage, coach, and develop people, talent and skills.
• Demonstrate energy, empowerment and execution.
• Lives Amcor core values and leads by example.

• Requires a Bachelor’s degree in Engineering or other technical field.
• ASQ CMQ/QE or ASQ CQE certification preferred.
• Minimum of five (5) years of manufacturing industry experience to include positions in both quality QA/QC and operations/production.
• 2‑3 years of demonstrated achievement in a leadership/supervisory position.
• Lean Six Sigma Green Belt Certification or…